Solved

Exchange 2010 Backup from ARCserve 15.0

Posted on 2010-08-26
2
4,705 Views
Last Modified: 2012-05-10
I'm using ARCserve 15.0 to backup a Microsoft Exchange 2010 server and sometimes (and only sometimes) I receive the following errors and warnings:

 * E3577 Cannot find DB on Exchange server. ( DB  = *, server = SERVER_NAME )
 * W2238 Unable to add item SERVER_NAME into the data source list. (EC=1)

I didn't find the documentation for those errors and as I said, sometimes the backup jobs ends succesfully without any errors or warnings.

Can anybody help me, please?
0
Comment
Question by:GustavoK
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 25

Accepted Solution

by:
Tony Johncock earned 500 total points
ID: 33531209
Known issue - check out their support site:

https://support.ca.com/irj/portal/anonymous/kbproblem?docid=528760&productcd=AXWBAS&problemnbr=3427&fromKBResultsScreen=T

Which says:

Problem Document
Title:  UNABLE TO FIND DB ON BACKUP OF EXCH 2010


                        
Browse of Exchange 2010 works fine and is able to show databases - but
backups at db and doc level fail with the errors:
AE9603 Agent is not able to enumerate the storage group,  database or mailbox
E3577 Cannot find DB on Exchange server. ( DB  = *, server = XXXXX )

Fix T31A554 is available through CA Support to address this problem.
0
 

Author Closing Comment

by:GustavoK
ID: 33617957
I couldn't solve my problem, but apparently it is a bug.
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange - trouble forwarding mail to Distro Group 4 28
exchange 13 24
merging or copying calender from 2 exchange mailboxes 3 16
Error on OWA 2016 14 21
Read this checklist to learn more about the 15 things you should never include in an email signature.
In-place Upgrading Dirsync to Azure AD Connect
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This video discusses moving either the default database or any database to a new volume.

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question