How can HTC push mail after you have changed your domain password?

Posted on 2010-08-26
Medium Priority
Last Modified: 2012-05-10
After I changed my password today, my HTC HD2 did not asked for a password update, and it was still able to push new mails from our Exchange 2010 server with my old password.

Is this a correct behaviour? what if you loose your phone, and try to change your password for preventing access to your mail account?

Question by:htb2006
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LVL 57

Accepted Solution

Pete Long earned 1600 total points
ID: 33530852
>>what if you loose your phone, and try to change your password for preventing access to your mail account?

you log into OWA - Properties - then remote wipe the handset :)

Expert Comment

ID: 33530963
If you loose your phone, you can always do remote wipe from OWA:

Author Comment

ID: 33531002
Thx, but what to do for others that have Exchange 2003. Will a change on your domain password prevents the device to push mails?

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LVL 57

Expert Comment

by:Pete Long
ID: 33531168
which part of my answer was incorrect? or different to the one you accepted?

Author Comment

ID: 33531293
Your answer was correct, I will have the moderator to change the points over to you.

Assisted Solution

mkabyshev earned 400 total points
ID: 33531695
For  exchange 2003, changing password will help. Disabling active sync for specified users will be useful to. It will prevent connectivity even when changing password didn’t help immediately.  

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