Crystal Report Export List not showing Excel Option
Posted on 2010-08-26
I have a program that uses a Crystal Reports Viewer to show its reports. So, I don't actually have the Crystal program installed on the server. We use remote Desktop to access the program on the server. (server 2003) The Crystal Reports Viewer was installed as part of the program we are using. (Made2Manage) The problem is that when I (as an admin) log into the program and run the report and then select the option to "Export" the results, I can get the option to export to Excel. It will show in the list of options. When I log in as another user (without admin rights) that option does not show. So, this leads me to believe it is a securities issue.
I have tried giving the user admin rights. I have removed them from the GPO. I have given the directories where the CRXF_XLS.DLL file is located, both the "Program Files" folder and the "System 32" folder, full permissions. I did a search of the registry and where I found the file, i changed the permissions there also.
None of these have worked. I cannot figure out how to get the Excel option to show in the Export list.
Does anyone have any ideas?