lustrja
asked on
Getting bounce back messages when sending to internal domain users after moving to SBS 2008
My client was originally on a Hosted Exchange 2007 environment and due to the latency and bandwith contention, I was forced to buy a brand new server with SBS 2008 and bring the email back in house.
After completely backing up their local desktop profile, necessary outlook files, etc... and joining to the new domain, I was able to quickly sign into the new server and get their new email setup in Outlook.
I then took their back-up of their .pst from the Hosted Exchange 2007 server and imported it into their newly created Outlook Exchange SBS 2008 account.
Now the only thing that doesn't work is the ability to send emails internally amongst each other. If I respond to something that comes in, everything works fine. If I create a new email trying to send to someone internally, I get a bounce back message showing something relating to a First Administrative Group and I have no idea where I can go to correct this.
Can anyone help me out?
After completely backing up their local desktop profile, necessary outlook files, etc... and joining to the new domain, I was able to quickly sign into the new server and get their new email setup in Outlook.
I then took their back-up of their .pst from the Hosted Exchange 2007 server and imported it into their newly created Outlook Exchange SBS 2008 account.
Now the only thing that doesn't work is the ability to send emails internally amongst each other. If I respond to something that comes in, everything works fine. If I create a new email trying to send to someone internally, I get a bounce back message showing something relating to a First Administrative Group and I have no idea where I can go to correct this.
Can anyone help me out?
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ASKER
Here is something interesting I've found. I will try to delete the auto-fill and recreate first and let you now how it goes. I appreciate everyone's quick replies.
1- Delete current mailboxs and create users accounts and reconnect them .
2- Outlook maintains a “nickname” list that is used by both the automatic name checking and the AutoCompletion features. The nickname list is automatically compiled as you address email messages. If the nickname cache becomes corrupt, Outlook may not be able to identify recipients, may offer incorrect recipients, may send to an incorrect or old email address, or may send the message to the wrong person.
If you are having problems with a single recipient, you can easily delete the one cached entry as shown in the following section, “Delete a single cached entry”. Otherwise, proceed to the section titled “To delete your Nickname Cache file” further below.
To delete a single cached entry
Open Outlook
Open a new message window; go to the File menu and choose New – Mail Message.
Type one or more letters of the recipient name or address; this will show memorized (cached) entries in a drop-down list. Use the arrow keys on your keyboard to select the entry to be deleted. With the entry highlighted, press the DEL or DELETE key or your keyboard.
This removes the entry from your autocompletion cache.
To delete your Nickname Cache file.
Use the following steps that are appropriate for your version of Microsoft Windows to reset the Outlook nickname cache. After you restart Outlook, Outlook generates a new nickname cache.
Microsoft Windows XP
Exit Outlook.
Start Microsoft Windows Explorer.
On the Tools menu, click Folder Options, and then click the View tab.
Under Advanced Settings, select the Show hidden files and folders check box.
Click OK.
Click Start, point to Search, and then click All files or folders.
In the Search Companion box, type *.NK2 in the All or part of the file name box.
In the Look in box, select your local hard disk drive.
Click Search.
Right-click the .NK2 file with the name of the profile that you want to reset, and then click Rename.
Rename the file to profile name.bak, and then press ENTER.
Exit Windows Explorer.
Restart Outlook.
Microsoft Windows Vista
Exit Outlook
Click the Start Menu
Click Search
Click Advanced Search
Check the box for ‘Include non-indexed, hidden, and system files (might be slow)
Search for *.NK2 in the ‘Name’ field
1- Delete current mailboxs and create users accounts and reconnect them .
2- Outlook maintains a “nickname” list that is used by both the automatic name checking and the AutoCompletion features. The nickname list is automatically compiled as you address email messages. If the nickname cache becomes corrupt, Outlook may not be able to identify recipients, may offer incorrect recipients, may send to an incorrect or old email address, or may send the message to the wrong person.
If you are having problems with a single recipient, you can easily delete the one cached entry as shown in the following section, “Delete a single cached entry”. Otherwise, proceed to the section titled “To delete your Nickname Cache file” further below.
To delete a single cached entry
Open Outlook
Open a new message window; go to the File menu and choose New – Mail Message.
Type one or more letters of the recipient name or address; this will show memorized (cached) entries in a drop-down list. Use the arrow keys on your keyboard to select the entry to be deleted. With the entry highlighted, press the DEL or DELETE key or your keyboard.
This removes the entry from your autocompletion cache.
To delete your Nickname Cache file.
Use the following steps that are appropriate for your version of Microsoft Windows to reset the Outlook nickname cache. After you restart Outlook, Outlook generates a new nickname cache.
Microsoft Windows XP
Exit Outlook.
Start Microsoft Windows Explorer.
On the Tools menu, click Folder Options, and then click the View tab.
Under Advanced Settings, select the Show hidden files and folders check box.
Click OK.
Click Start, point to Search, and then click All files or folders.
In the Search Companion box, type *.NK2 in the All or part of the file name box.
In the Look in box, select your local hard disk drive.
Click Search.
Right-click the .NK2 file with the name of the profile that you want to reset, and then click Rename.
Rename the file to profile name.bak, and then press ENTER.
Exit Windows Explorer.
Restart Outlook.
Microsoft Windows Vista
Exit Outlook
Click the Start Menu
Click Search
Click Advanced Search
Check the box for ‘Include non-indexed, hidden, and system files (might be slow)
Search for *.NK2 in the ‘Name’ field
SOLUTION
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SOLUTION
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ASKER
Wow! Fast, quick and accurate responses. It's worth the membership being here. Thanks!
glad you had a positive experience in this thread. there are many, many more positive experiences to be had - don't be afraid to ask any questions no matter how dumb you think they might be - we love easy questions
ASKER
Delivery has failed to these recipients or distribution lists:
'Leslie Massey'
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
--------------------------
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: CLUTTERBSERVER.cbf.local
IMCEAEX-_O=FIRST+20ORGANIZ
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from CLUTTERBSERVER.cbf.local ([fe80::c129:a0ae:6297:3ab
CLUTTERBSERVER.cbf.local ([fe80::c129:a0ae:6297:3ab
Aug 2010 13:26:53 -0400
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Charlie Mires <cmires@clutterbuckfunds.c
To: 'Leslie Massey'
<IMCEAEX-_O=FIRST+20ORGANI
Date: Wed, 25 Aug 2010 13:26:51 -0400
Subject: Test
Thread-Topic: Test
Thread-Index: ActEerSNN3KlzJPXQjW9ho6G9S
Message-ID: <9976BD5D734F7B45A0DEBA2EA
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <9976BD5D734F7B45A0DEBA2EA
MIME-Version: 1.0