Mail stored in Entourage 2008

Posted on 2010-08-26
Last Modified: 2012-05-10
I have setup an Exchange account on my Entourage 2008 and when I open it, I could see two group, My mail domain and my computer. All my mails will be stored under the "my Mail domain" (upper group). I find these emails are physicall stored in a single Database file under /users/[username]documents/Microsoft User Data/office 2008/Indentities/Main Identity.

I have also converted all my old mails stored in .pst file into a format .mbx and I drag and drop the file under "My Computer" (the lower group shown in Entourage). However, I find those mails appear as a single files stored under [username]\library\caches\metadata\microsfot\entourage\2008\Main Identity\message.

To me, the mails stored in the upper group ("my mail domain") and the lower group ("My computer") seems to be different. Is it the way of storing those old mails ? Is it possible for all these old mails to store under a single database file in order to simply the restore.

Any comment ?

Question by:AXISHK
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Expert Comment

ID: 33533950
If you can still connect to the exchange account you had to make the .pst's, then you should have all those messages when you open Entourage.

If that's the case, you can do File > Export from Entourage to create a single .rge Entourage archive file.

Author Comment

ID: 33538107
Sorry, I have already exported the .pst from Outlook using o2M, into a mbx file. When I drag and drop the file into My Computer, each mail seem to save into separate file under  
[username]\library\caches\metadata\microsfot\entourage\2008\Main Identity\message.

However, in Entourage the all mail are stored under a single file -
/users/[username]documents/Microsoft User Data/office 2008/Indentities/Main Identity.

So, does it mean mail stored under My Computer is in different format than those stored under "My Domain" in Entourage.


Expert Comment

ID: 33545449
Yes, I believe the mbox format is different from the Database file that Entourage keeps.

What I was saying earlier, now that you are on Entourage, if you are still connecting to the same email account that you had when you were using Outlook, all those emails should be populated back into Entourage... unless I guess you were using a POP email server and so you only have local copies.

You can try using "Emailchemy" (, I've had some success using that to move a .rge archive into an outlook pst. Might work the other way around too.
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Author Comment

ID: 33551432
For the exported mbx file, when I drag and drop it on the Top level - mydomain, where my office account was setup, it stored in a single database file.

If the file is drag and drop on the lower level - My Computer (it show up by default when I start the Entourage and I didn't setup any email here), it will store the mails into a path that I mentioned before.

So, does it mean the same file will be stored in different way in Entourage when putting in upper and lower level ? Why does it appear like that ?


Expert Comment

ID: 33561390
It is different (I believe) in the sense that the single large Database file in your Office 2008 Identities folder is a database of emails and folders etc. that are being actively synced with the email server you are connecting to.

the mbox files are just a copy of a portion of that database that is not synced to anything; it's just a static copy... sort of like a backup copy that you can store locally and explore on your computer... it's more or less how the ost/pst files work in outlook... ost's being local cache data being synced with a mail server and pst's being non-synced local files.

Dragging the mbox file into the top level, the one synced to my identity, won't do anything. My entourage is synced with my company's exchange server, so I dont know if syncing it with another mail server allows you to do it.

So in short, yes the file is stored differently because the upper level is being synced and the lower level is not. The upper level represents a cached copy of your email on your mac that is being synced whenever you connect to your mail server. The bottom level is a local-only folder that is not synced; it is more of a backup copy.

Expert Comment

ID: 33579649
So, do you have any more questions?

Author Comment

ID: 33582915
So, can I say all the mails in Entourage are stored under "Identity". Backup the folders and files under "Identify" would include all my emails, correct ?


Accepted Solution

djadambomb earned 500 total points
ID: 33618066
Yes. Your main identity folder has all your synced items from your exchange account, including emails.

If you go File > Export in Entourage, it will show you what you are archiving; email being one of those things. The .rge file made from exporting will be an archive of your main identity folder.

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