Outlook 2010, cannot print contacts unless connected to server

I recently installed a new laptop. I joined it to the domain and setup Outlook 2010 for the user. I set it up in cached mode so they would have access to email and contacts when out of the office. They can access their email and contacts when disconnected. They can make changes to the Outlook contacts. However, when they try to print, they get an error message that this action cannot be completed because they are not connected to the Exchange Server (2003). Any ideas on how to correct this issue?
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rodneygrayAsked:
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oldPCguyConnect With a Mentor Commented:
The cached mode for Outlook only stores some of offline address book information. Check out this article for detailed info on OAB's

http://support.microsoft.com/kb/841273 
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rodneygrayAuthor Commented:
Had to dig a little more to find the solution. Resulted in just enabling offline mode to print contacts.
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