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Symantec removal tool

Posted on 2010-08-26
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Last Modified: 2013-12-09
I have a corrupt version of symantec 10.2 It won't uninstall I tried a reg clean but had to go to last known good config as the machine didn't start after that its now back up and running. But I can't install avg as its saying symantec has to be removed even though its not in add/remove programs... program files common files etc
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Question by:Sid_F
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14 Comments
 
LVL 3

Expert Comment

by:betty85
ID: 33532791
Hi Sid_F you can get the Symantec product removal tool from their website, or use the one i've attached here. this will remove a whole range of symantec software
Norton-Removal-Tool-20090915.exe
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LVL 6

Author Comment

by:Sid_F
ID: 33532861
symantec not norton, wow that removal list is long. I was hoping for a removal tool : )
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LVL 3

Expert Comment

by:betty85
ID: 33532892
what symantec product is it specifically
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LVL 1

Expert Comment

by:snoy
ID: 33533124
Do you mean "Symantec AntiVirus 10.x client"?
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LVL 76

Accepted Solution

by:
Alan Hardisty earned 2000 total points
ID: 33533288
Try this one - It worked for me happily on Symantec Anti-Virus installed PC's.
Alan

NoNav2.49.exe
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LVL 6

Author Comment

by:Sid_F
ID: 33533512
tried manaul removal, rebooted but avg still says its installed, tried the exe but it gave error 2718 missing package name for product code and then testsec stopped working when the program was running
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 33533616
Which .exe did you try?  There are several you could be referring to.
Alan
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LVL 1

Expert Comment

by:snoy
ID: 33533621
If AVG said it's installed it means that the registry is not clean. Are you sure u did correctly the manual remove? Try te clean again the registry then reboot in safe mode and try installing AVG
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LVL 6

Author Comment

by:Sid_F
ID: 33666848
Machine was rebuilt due to time constraints and other issues. thanks
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LVL 1

Expert Comment

by:snoy
ID: 34521976
I think that the my answer was helpful!!!! A manual cleaning works!!! So, i think this question needs to be classified as a solution!!!!
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LVL 38

Expert Comment

by:younghv
ID: 34581008
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
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Expert Comment

by:eb3
ID: 36376969
My concern is that I have just recently UN-installed a corrupt version of NAV 10.x as well. My un-install seemed to go well, but as this is my EXCHANGE SERVER (Win2k3, Exchange 2k3) I am wondering if I should also run the un-install utility to be sure that I erradicated everything...?
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