HP Laserjet 1020 and Windows 7

Posted on 2010-08-26
Last Modified: 2012-05-10
I have a Win 7 (32 bit) O.S. and a HP Laserjet 1020 printer. It crashes the windows spooler and does not print. Tries to restart the spooler with no luck... Tried to unistall and reinstall the rpint drivers too. Nothing works?

Thanks in advice for the advice!
Question by:o0JoeCool0o
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2

Expert Comment

ID: 33533160
Did you install the driver using the one provided by windows? if so, try downloading direct from, look for Driver Downloads and search for the printer and OS driver compatible with your system. Thanks

Author Comment

ID: 33533558
yes , i have installed it from hp's webiste provided for Windows 7
LVL 28

Expert Comment

ID: 33534109
Can you download the print diagnostics utility.

did you install the drivers as administrator ?
Are you joined to a domain / or is this a standalone windows 7 workstation.
PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now


Author Comment

ID: 33534306
yes, i installed as admin.
Yes, I am joined to a domain , but this is a standlaone windows 7 workstation locally attached by USB to the printer
LVL 28

Accepted Solution

sunnyc7 earned 500 total points
ID: 33534494
Can you try the print diagnostics utility from there and see if it throws up something ?

Author Closing Comment

ID: 33851881
yes and it worked

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question