ksuchy
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Microsoft Word Error: "This file could not be found."
Office 2007, updated with all Service Packs and patches. All other file extensions open fine with exception of ".doc". When opening a .doc file, (for example, "sample.doc"), I get error message that states "The command cannot be performed because a dialog box is open." Click OK, and dialog box behind it states "The file could not be found. (C:\Documents.doc)". Click OK and new box says: "This file could not be found. (C:\Documents and Settings\...\and.doc)". Click OK and new box says: "The directory name is not valid. (C:\Documents and Settings\...\sample.doc)." Click OK and document finally opens.
Can someone help resolve this issue?
Can someone help resolve this issue?
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SOLUTION
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ASKER
I'm providing a grade of "B" simply because the posted solutions were not the ultimate cure. However, the solutions were helpful and could be to others.
ASKER
So sorry .... I meant to add to this but it didn't post.
Thank you both for your thoughts. I did something I should have done before posting this issue to Expert's Exchange, and it solved the problem. I ran Microsoft Office Diagnostics (which found one error in my installation files) and it cured the issue immediately.
Thanks again!
ksuchy
Thank you both for your thoughts. I did something I should have done before posting this issue to Expert's Exchange, and it solved the problem. I ran Microsoft Office Diagnostics (which found one error in my installation files) and it cured the issue immediately.
Thanks again!
ksuchy
ASKER
Symantec Endpoing Protection has the latest updates and finds no virus.
As for Add-ins, I have no Word add-ins, but do have three active application COM Add-ins: (Acrobat PDFMaker Office COM addin, Office Genuine Advantage Add-in, Person Name(Outlook e-mail recipients)).