Link to home
Start Free TrialLog in
Avatar of Houston Blancett
Houston BlancettFlag for United States of America

asked on

No Exchange IMAP email inside LAN

Experts, I have a situation where a client is running Windows server 2003 and exchange 2003 and the problem is If I'm inside the LAN, using a laptop,  I cannot access the users exchange email by accessing via IMAP. However, If I go outside the LAN, like from someone's home, using the same set up they can access their exchange mail account via IMAP.
All the clients desktop are using Outlook or Entourage with an exchange server setup and sending/receiving email with no problem.
Avatar of sunnyc7
sunnyc7
Flag of United States of America image

From within the lan
Go to the dc
Start run
Dnsmgmt.msc

Create an a record with your imap server fqdn to point to lan ip of exchange

From the workstation, see if you can ping the fqdn by name and then start outlook
Fqdn should respond with lan ip of exchange server

Thanks
Avatar of Houston Blancett

ASKER

Sorry...which type of record, and would that be in the forwarding lookup zone or somewhere else?
Never mind...just caught the "a" record...
Should there be a particular name for this record?
No just
mail.domain.com > ip address of exchange - type A record
Ok in my case my mail domain is different. For example
my FQDN is domain.net, but the exchange server imap and smtp  is named mail.mymail.org. So with that in mind, should the
Record be mail.domain.net or mail.mymail.org?
ASKER CERTIFIED SOLUTION
Avatar of sunnyc7
sunnyc7
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial