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Infoclient - Error at startup with Win Vista

Posted on 2010-08-26
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Last Modified: 2012-05-10
I have a user who submitted the following recurring error .....

"Each time I turn on my laptop I'm getting the error message:  infoclient[20070910] has stopped working.  I then need to shut down whatever restarted before the message appeared and start it again."

I have looked all over for information on 'Infoclient' and find very little. What I did find said it was possibly an add on to Outlook, or malware. If anyone could shed some light on resolving this issue for her I would really appreciate it. Thank you.

Mike

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Question by:mbrouw1019
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rockiroads earned 500 total points
ID: 33535570
Are you able to right click on the exe and check to see who the software author is? It could possibly be inforetriever (names and product similar). http://www.infotriever.com/

Check in add/remove programs to see what is installed.

It could possibly be some windows update that messed it up, maybe requires a software update or if of no use, either uninstall or remove from startup.

CCleaner (freebie) is a tool to help you easily manage what programs have been installed and what runs on startup and you can manipulate startup there.
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Author Closing Comment

by:mbrouw1019
ID: 33543139
Right on the money. Infotriever updated and all is well. Very much appreciated.

Mike
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Expert Comment

by:rockiroads
ID: 33543367
Cool :) Glad your all sorted.
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