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  • Status: Solved
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Word 2003 template

When I open Outlook, the word (global?) template $nereader 6.sprint.dot tries to load - but I have to close the template because it cannot find it!.
This is very annoying and I cannot get ánother template to load in its place.
The template file Finereader 6.sprint.doc appears to be present but I cannot get it to use this template which I presume is the correct one.
Q. How do I get over this by
a. getting rid of outlook/word trying to load the bad template
b. replace the correct template to load within word.
0
sharrisfr
Asked:
sharrisfr
  • 2
1 Solution
 
Stacy BrownApplication Integration AnalystCommented:
Try clearing out your temp files from the Templates directory, your AutoRecover directory, and from the Word Startup directory.  Temp files will start with a ~.  You can find the exact location of these directories from Tools > Options > File Locations.

Templates is usually C:\Program files\Microsoft Office\Templates
Startup is usually C:\Program files\Microsoft office\Office11\Startup
AutoRecover is usually under your profile somewhere.  Try: C:\Documents and Settings\[USERNAME]\Application Data  (You can clear everything out of here!)

 Also, clear out the Outlook Temp Files directory of ALL files.  These will be located under your user profile.  Try here: C:\Documents and Settings\[USERNAME}\Local Settings\Application Data\Outlook Temp Files.

Open Outlook
Go to Help > About Microsoft Outlook
Click the Disabled Items button
ENABLE anything listed
Ok your way out of the dialog

Open Word
Go to Help > About Microsoft Word
Click the Disabled Items button
ENABLE anything listed
Ok your way out of the dialog

To stop this from happening turn OFF Word as your email editor
Open Outlook
Tools > Options > Mail Format Tab
Uncheck "Use Microsoft Office Word 2003 to edit e-mail messages"
UNCHECK "Use Microsoft Office Word 2003 to read Rich Text e-mail messages"
OK your way out of the dialogs

Fixed?
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sharrisfrAuthor Commented:
Thanks for the info. The first part looks ok (I'll try it later) but I do want to keep word as my email editor.- how can I do this with the "correct" template loading each time? Thanks
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Stacy BrownApplication Integration AnalystCommented:
Place the correct template in the startup directory for Word.
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