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You need to check your licensing, are you licensed for 12.5? or just 12.0? check with symantec, you will have a support with them if you have legit licensing.
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You need to check your licensing, are you licensed for 12.5? or just 12.0? check with symantec, you will have a support with them if you have legit licensing.

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I know that the license was valid for 12.5. &nbsp;I guess I'll just have to call Symantec support then. &nbsp;I was trying to avoid that.
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I know that the license was valid for 12.5.  I guess I'll just have to call Symantec support then.  I was trying to avoid that.

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Seems to be a known issue.Please contact Symantec for further investigation and assistance .<br />
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Unable to install any License Keys or add any options through the installation &nbsp;wizard as the &quot;Additional Options&quot; menu is grayed out in Backup Exec for Windows &nbsp;Servers <br />
<a href="http://support.veritas.com/docs/319043" rel="ugc">http://support.veritas.com/docs/319043</a><br />

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Seems to be a known issue.Please contact Symantec for further investigation and assistance .

Unable to install any License Keys or add any options through the installation  wizard as the "Additional Options" menu is grayed out in Backup Exec for Windows  Servers
http://support.veritas.com/docs/319043 [http://support.veritas.com/docs/319043]


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Backup Exec 12.5 SBS on an SBS 2003 server. &nbsp;I have updated Backup Exec to Service Pack 4 and after doing so, Backup Exec shows as if it is Evaluation Mode. &nbsp;I launched the &quot;Install Options and License Keys on this Media Server&quot; wizard to re-input my license keys, but the &quot;Additional Options&quot; radio button is grayed out. &nbsp;The only options available are Repair or Remove. &nbsp;<br />
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Has anyone else run into this and gotten it repaired.
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Backup Exec 12.5 SBS on an SBS 2003 server.  I have updated Backup Exec to Service Pack 4 and after doing so, Backup Exec shows as if it is Evaluation Mode.  I launched the "Install Options and License Keys on this Media Server" wizard to re-input my license keys, but the "Additional Options" radio button is grayed out.  The only options available are Repair or Remove.  

Has anyone else run into this and gotten it repaired.

Backup Exec 12.5 reverted back to Evaluation Mode

The term "Backup" means the methods and processes involved to copy computer data (system data as well as application data) to media other than the ones where the data originally live (disk, tape, optical, cloud). "Restore" in turn means the methods and processes involved in data recovery, i. e., bringing back copied computer data to their original location. Backup/Restore primarily serves as a means of protection against data loss, be it due to disaster, corruption or sabotage. It can also be used for recovering data from an earlier point in time and even for cloning machines or applications. There is a wide variety of backup/restore software available, from expensive commercial products to free or open source tools.