Atranchilla
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Free (Open Source Linux) Web-Based Trouble Ticket System.
I am looking for a good Web Based trouble ticket system for my Linux Server. Basically I want to be able to enter current jobs and projects going on at my IT business. These projects might be a virus job for one computer, windows install for another or an Onsite job to upgrade a piece of hardware. I want to install the software on my Linux Server and access it via Web from my other PC's in the office. I have all of the needed web server software setup - I just need a solid program
Spiceworks has a decent helpdesk/trouble ticket system. It also does monitoring and inventory. www.spiceworks.com
ASKER
I am looking for something that I can also enter the customer or clients information such as address, phone number etc and print the form off then attach it to their PC. Any ideas?
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Wow thanks that is a lot of great stuff. Thanks!
Don't forget RT (bestpractical.com). I've been using it for several years.