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Vista Applications Not Using Correct Codec for MPEG File

I have a friend with a Vista machine who's having trouble with some videos he took with an older Canon still camera (that can take short videos).  It seems that some of the applications on his system (Windows Live Gallery?) don't choose the right codec when playing the video.  Quality is poor and colors are off, with splotches of green all over.  Thumbnails in the OS GUI have the same appearance.  QuickTime does play the video correctly, though it seems slow to load.  I'll post the GSpot data later today.  In the meantime, on my OS X machine, VLC says the codec it uses is "MPEG-1/2 Video (mpgv)".  Rez = 640x280.  Frame Rate is 24fps.  I can't for the life of me figure out how to tinker with codec settings in Vista.  Any ideas?  For reference, ffmpeg is installed and it didn't work before OR after the installation.

Mike
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Tried that one too - didn't work.
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Sorry - I meant ffdshow.  

I tried shark - no change.

Man this is frustrating.

Any other ideas?

Mike
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Sorry - forgot to post the GSpot output.  I'll have it by tomorrow.

Mike
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Sorry to be such a bad netizen on this.  This is not my machine and my friend has been out of town for a few weeks so no way to test.  He's back today so I've asked him to send it to me.  If I don't get a response tomorrow I'll close the thread.

Mike
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