Error upgrading Exchange to sp3

Hi,

I'm having trouble installing exchange service pack 3 for a small business server 2008, error logs:
Summary: 4 item(s). 1 succeeded, 3 failed.
Elapsed time: 00:01:09
Organization Prerequisites
Completed
Elapsed Time: 00:00:13
Hub Transport Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'console' (Windows SBS Console) process (ID: 13220) has open files. Close the process and restart Setup.
Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 2056) has open files. Close the process and restart Setup.
Elapsed Time: 00:00:20
Client Access Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'console' (Windows SBS Console) process (ID: 13220) has open files. Close the process and restart Setup.
Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 2056) has open files. Close the process and restart Setup.
Elapsed Time: 00:00:18
Mailbox Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'console' (Windows SBS Console) process (ID: 13220) has open files. Close the process and restart Setup.
Error:
Setup cannot continue with the upgrade because the 'DataCollectorSvc' () process (ID: 2056) has open files. Close the process and restart Setup.
Elapsed Time: 00:00:17
LVL 1
tlcsupportAsked:
Who is Participating?
 
micahsdad1402Connect With a Mentor Commented:
Just need to google beremote....

It's Backup Exec. Stop that too...

http://www.processlibrary.com/directory/files/beremote/ 
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sunnyc7Commented:
a) You cannot install Exchane 2007 SP2 on SBS 2008 without making some changes first.
Check this
http://support.microsoft.com/default.aspx?scid=kb;EN-US;973862

then you have to use this tool:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;974271

PS:
Exchange 2007 SP3 is out. Please consider install SP3
http://www.microsoft.com/downloads/details.aspx?FamilyID=1687160b-634a-43cb-a65a-f355cff0afa6&displaylang=en

You will have to make these changes above anyway.

And here's a guide on how to do that.
http://www.sbsfaq.com/?p=2140

hope this helps.
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micahsdad1402Commented:
Sorry, above comment is not correct. You don't need to use the wrapper for SP3.

All you have to do is stop the Windows SBS Manager Service prior to the install.
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sunnyc7Commented:
I checked with MS PSS - they specifically mentioned you need the registry changes

http://support.microsoft.com/default.aspx?scid=kb;EN-US;973862
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micahsdad1402Commented:
Sorry, I just got the error, stopped the Windows SBS Manager Service, and then the SP3 install worked fine. Didn't do any registry changes. All that stuff was for SP2.
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tlcsupportAuthor Commented:
I've tried stopping Windows SBS Manager service and retrying setup, came with following error:
Setup cannot continue with the upgrade because the 'beremote' () process (ID: 2000) has open files. Close the process and restart Setup.
Summary: 4 item(s). 1 succeeded, 3 failed.
Elapsed time: 00:00:30


Organization Prerequisites
Completed

Elapsed Time: 00:00:11


Hub Transport Role Prerequisites
Failed

Error:
Setup cannot continue with the upgrade because the 'beremote' () process (ID: 2000) has open files. Close the process and restart Setup.

Elapsed Time: 00:00:06


Client Access Role Prerequisites
Failed

Error:
Setup cannot continue with the upgrade because the 'beremote' () process (ID: 2000) has open files. Close the process and restart Setup.

Elapsed Time: 00:00:05


Mailbox Role Prerequisites
Failed

Error:
Setup cannot continue with the upgrade because the 'beremote' () process (ID: 2000) has open files. Close the process and restart Setup.

Elapsed Time: 00:00:06
0
 
sunnyc7Connect With a Mentor Commented:
Stop backupexec remote agent for exchange.
For that matter stop all backup and antivirus software while performing the upgrade

0
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