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Exchange 2010 Calendar Sharing Problem

Posted on 2010-08-26
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Last Modified: 2012-05-10
Hi experts,

I just got off the phone with Intermedia people and they left me with no good solutions, so I now I am coming to you all for help!

I have two clients, Jack and Jill.  Jack the Therapist has a hosted exchange 2010 account with Intermedia.  Jill, at Jill's Therapist Scheduling, has an in-house sbs (exchange) 2003 server.  The issue is that Jill needs to schedule Jack's calendar for him.  

Jill has been using Jack's OWA, but she also needs to print his calendar - which with OWA 2010 conveniently (sarcasm) prints out 12am-6am. (when set to show calendar at 15 min intervals, which are desired)  Even set at 30 min intervals, the calendar prints only 12am-1pm, which is still not useful.

So we thought sharing Jack's calendar to Jill and using Jill's Outlook would work, but they are on two different domains, and Intermedia said this doesn't work.

Is there any way that Jill can view, print, and schedule Jack's calendar?

Thanks!
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Question by:efeinberg
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2 Comments
 
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Expert Comment

by:CorpComp
ID: 33539929
One thing that comes to mind:

Can you setup another exchange user on Jack's hosted exchange for Jill?  If so, with Outlook 2010 Microsoft added support for multiple exchange accounts in a single outlook profile.  You could setup Jill's hosted exchange account alongside her local exchange account.  If Jack gives Jill's hosted account permissions to his account, she can schedule/view/print his calendar.
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Accepted Solution

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efeinberg earned 0 total points
ID: 33579739
I called around, and Exchange 2010 SP1 is supposed to fix the asinine printing in OWA Premium among other updates.  So this should solve my problem, and best of all since the in-house server SP1 patch has been out for about a week, hopefully the hosted SP1 patch will be out soon too.  Thanks for the idea CorpComp - until i heard about SP1, that was my next best option.
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