thumb drive crashes XP

Here's a new one to me; when I insert any thumb drive into this XP machine I get a blue screen of death. The USB port works fine with a mouse and keyboard.
bjbrownAsked:
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CorpCompConnect With a Mentor Commented:
Definitely seems to be the USB driver at fault.  USBPORT.SYS is faulting.

I would update the USB drivers.  If you are working with on-board USB ports, the drivers are usually bundled in the chipset driver package.
STACK_COMMAND:  kb

FOLLOWUP_IP: 
USBPORT!USBPORT_InitializeDevice+131
f6d65649 3bc3            cmp     eax,ebx

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  USBPORT!USBPORT_InitializeDevice+131

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: USBPORT

IMAGE_NAME:  USBPORT.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  480254ce

FAILURE_BUCKET_ID:  0x50_USBPORT!USBPORT_InitializeDevice+131

BUCKET_ID:  0x50_USBPORT!USBPORT_InitializeDevice+131

Followup: MachineOwner

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dreamcomputer2000Commented:
I have seen this and found differing solutions, bios update, usb drivers, bad RAM
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supportsCommented:
If you could provide the error the appears on the blue screen, it will be easier to provide support
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CorpCompCommented:
Grab the minidump from the PC and post back here with it.

Should be able to find it in %windir%\minidump
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bjbrownAuthor Commented:
I appreciate the quick feedback and will provide more information on Monday upon my returm to the grind. Until then, have a great weekend.
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marek1712Commented:
Maybe this pendrive is faulty? Did you try it with another PC?
Do you have an up-to-date antivirus software installed? Maybe some malicious program tries to install a driver, causing your system to crash?
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bjbrownAuthor Commented:
Okay, back at it today. CorpComp, I've attached the latest minidump. Mare1712, definitely not the thumb drive as it works fine on other systems. DreamComputer2000, I'm leaning towards usb driver but wanted CorpComp to take a look at the minidump. Thanks all for the help.
Mini082610-02.dmp
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bjbrownAuthor Commented:
Updated chipset and USB controller drivers but still crashes. See latest dump.
Mini083110-02.dmp
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CorpCompCommented:
No quite the same same exception is thrown, but the problem seems to be similar.  The exception is still being thrown by USBPORT.SYS.

Can you try another USB Drive in the same PC.  This will help us determine whether it is the specific driver used on that USB drive, or whether it is a driver used by all USB drives.


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bjbrownAuthor Commented:
Here's a dump from yet another thumb drive. Thanks CorpComp for helping with this. I'm also curious as to your recommendation of a minidump reader. Most of my work is done using MS W7.
Mini090110-01.dmp
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marek1712Connect With a Mentor Commented:
Bets Minidump reader? One from the source: Microsoft Debugging Tools for Windows.

I don't have WinDBG currently installed, but there may be another issue: you can check USB port voltage (or use port at the rear side if you haven't tried yet).
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bjbrownAuthor Commented:
Thanks marek1712, I'll check out the suggested Minidump readers. I have tried all available usb ports with the same results. I have not checked voltage. The system is a Compaq DVO 310.
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