Solved

I cannot keep my print spooler up on a windows server 2003

Posted on 2010-08-26
7
623 Views
Last Modified: 2012-05-10
I am having trouble with keeping up the windows server 2003 print spooler, do you have any idea to help with this.
One error is Spooler Subsystem app encountered a problem and needed to close when I restart the server, I have to click out about 6 times before it stop coming up.
Here is the event log:
Faulting application spoolsv.exe, version 5.2.3790.3959, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0002a38b.
0
Comment
Question by:ThermoPort
  • 4
  • 2
7 Comments
 
LVL 23

Expert Comment

by:Suliman Abu Kharroub
ID: 33541487
does the printer driver is the latest ?
0
 
LVL 1

Expert Comment

by:jimmyu
ID: 33541616
Have you checked the spool folder, usually C:\WINDOWS\system32\spool\PRINTERS, for any old print jobs that may be causing the print spooler to crash?
0
 

Author Comment

by:ThermoPort
ID: 33541649
We have 65 printers on this server, I will check the folder and I am sure there are lots of old drivers.
0
NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

 

Author Comment

by:ThermoPort
ID: 33541680
I have the following in the spool\printer folder, can I delete these? They have today date
FPOOOO4.SHD
FPOOOO4.SPL
FPOOO11.SHD
FPOOOO4.SPL
0
 
LVL 1

Expert Comment

by:jimmyu
ID: 33541763
In the folder I mentioned you shouldn't have any print drivers but there could be a lot of old print jobs. A print job should consist of 2 files with the same file name but one with a .shd file extension and one with a .spl extension
0
 
LVL 1

Expert Comment

by:jimmyu
ID: 33541807
Yes you could delete those files, the only thing that should happen is that the user would have to print their document again.
You may have to stop the print spooler to delete the files.
0
 
LVL 1

Accepted Solution

by:
jimmyu earned 500 total points
ID: 33541930
"One error is Spooler Subsystem app encountered a problem and needed to close when I restart the server, I have to click out about 6 times before it stop coming up."

This is probably the Windows Error Reporting function at work. If you click on System in the "Control Panel" and go to the Advanced tab there should be a button marked "Error reporting". If you click on that button you can choose to disable error reporting which should get rid of the dialogs you mention.
Be aware that this option is for the server and not specifically for the print spooler service.
disable-error-reporting.jpg
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Access 2003 or later To MySQL Migration Project Hello All, this is my second article in the category of MS-OFFICE Automation. In internet I am not able to find any comprehensive resource on the Migration of MS Access back-end to MySQL so I fin…
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question