STS-Tech
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Can not ping WIndows 2003 SBS from workstation!!!! Help!
I have a client that is running Win SBS 2003. The problem started with their Exchange email not working, network access OK. Restarted Exchange store and rebooted. Noticed that the C: drive was full and freed up space. Now email still does not work and the server can ping (and access shares) the workstations by IP and name, but WS can't ping the server by IP or name.
Note: we can not get the Backup Exec backup devices service to start. Not sure if that would matter. I don't see how. Clients are Windows 7 Pro .
To add insult to injury, the DSL modem crapped out while troubleshooting!
Here are the troubleshooting steps we have taken so far:
1. hooked a 5 port switch bypassing current switch from to server and a workstation - same results
2. hard coded IP address on WS
3. Disabled AV (and services) on server
4. Firewall is off
5. server can ping itself including 127.0.0.1
6. created and deleted files on WS shares
7. Checked DNS logs of server, nothing stood out
Note: we can not get the Backup Exec backup devices service to start. Not sure if that would matter. I don't see how. Clients are Windows 7 Pro .
To add insult to injury, the DSL modem crapped out while troubleshooting!
Here are the troubleshooting steps we have taken so far:
1. hooked a 5 port switch bypassing current switch from to server and a workstation - same results
2. hard coded IP address on WS
3. Disabled AV (and services) on server
4. Firewall is off
5. server can ping itself including 127.0.0.1
6. created and deleted files on WS shares
7. Checked DNS logs of server, nothing stood out
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How many NIC's do you have ?
If 2 - disable 1 which is *not* in the same subnet as LAN workstations.
--
will go with rob-will and ask for
ipconfig /all
If 2 - disable 1 which is *not* in the same subnet as LAN workstations.
--
will go with rob-will and ask for
ipconfig /all
Hopefully only one. SBS 2008 only supports 1 NIC.
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ASKER
We are meeting there at 0800 Eastern. We will try everything you've suggested and let you know what shakes loose.
ASKER
There is one NIC on the server
ASKER
Oh there server is handing out DHCP.
Is DHCP stopped @ firewall ? or is it running from there too
Can you check.
Can you check.
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Thanks Rob.
@sts-tech
Can you give us some - ipconfig /all from the SBS
thaks
@sts-tech
Can you give us some - ipconfig /all from the SBS
thaks
ASKER
Sorry everyone for the delay. The client wants to spec a new server, since the time spent troubleshooting is getting expensive. The server is 5 years old. We tried everything you all suggested but nothing seemed to work. Checked the ipconfig /all on the workstations and it pointed to the server, but can't ping. We are baffled and defeated! Thanks for your suggestion and time,
ASKER
points for those who gave suggestions
Could you post the results of ipconfig /all from the server. Simpler than asking how many nic's, config, and DNS.