Creating incoming and outgoing transport rules

Posted on 2010-08-26
Medium Priority
Last Modified: 2013-11-05
Hi There,

I need help in creating a transport rules for the following conditions.  Please provide a step by step detailed instruction because I am very new in supporting MS Exchange.

1.  Incoming emails in SBS 2008 Exchange - We had just rebranded our company and I want to create a rule where when it detect that an incoming mail is still using the old email address aaa@aaa.com it will send an auto reply to the sender to remind them to use our the new bbb@bbb.com

2. Outgoing emails - we don't use Blackberry Enterprise Server so all BBerry users get their email forwarded.  The problem with this setup is that with our old email server (3rd party) I noticed that when the attachment is too large then the outgoing emails will be stuck in the queue until rejected.  I want to avoid this situation so I need help with creating a rule that when at outgoing message is to those specific users with BBerry then I would like to strip the attachment when it is more than the limited size

Thanks in advance
Question by:Wayne88
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LVL 32

Accepted Solution

endital1097 earned 750 total points
ID: 33538304
1. exchange 2007 does not have any native transport rules that can accomodate this request

2. you can create a transport rule similar to the following, but you cannot strip the attachment. you would need to decide on another action (see image)
LVL 18

Author Comment

ID: 33538453
Hi endital1097,

Thanks for your quick response.  For question number 1, is there a different way for me to accomplish this task without using native transport rule?
LVL 18

Author Comment

ID: 33538467
Also, to clarify question number 2 I want it to check for Outgoing emails to the Blackberry so the rule shown above may not work because it is set for incoming.  Please correct me if I am wrong. Thanks.
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LVL 28

Expert Comment

ID: 33538818
Transport rule as suggested by endital is the way to go.

2) I wonder how are your blackberry's setup.
Since you dont use BES, I assume you use BIS (Blackberry Internet Service).
so what you are trying to do is - forward all emails for email@domain.com > to emailid1@tmo.blackberry.com or something similar ?

Blackberry can natively access your emails, you dont have to forward it.

Who is your cell provider.
I can give you the logins and the help page where you an setup your BIS to pull emails from your exchange, without any forwarding business.

LVL 18

Author Comment

ID: 33538987
Hi sunnyc7,

I had no idea Bberry can pull emails from exchange without BES.  We have multiple carriers and the Canadian carriers are Rogers, Telus and Bell so that may take a bit of work.  What do you suggest?

LVL 28

Expert Comment

ID: 33539019
Rogers login

Telus Login

Bell Blackberry

Here's a video on how to setup email.

Short steps:
a) Create an account @ above links
By entering the EMEI and BB PIN
your handheld with get an activation PIN
Use that to login above
then create an email account.
enter your exchange username / password.

You're all set after that.
LVL 18

Author Comment

ID: 33543740
Hi sunnyc7,

The users are already setup with the BIS.  However, I am not understanding how they user can pull email from the Exchange without a BIS not BES.

From what I understand is that with a BIS, the mails must be forwarded that's why I need an outgoing ruleset to eliminate large attachments being forwarded to the user's blackbberry.

LVL 28

Expert Comment

ID: 33543783
BIS will pull emails through its push/pull  - otherwise it will use OWA to pull emails.

Please confirm you are not forwarding emails from your Exchange using some rule to username@telus.blackberry.com
LVL 18

Author Comment

ID: 33543859
Hi Sunnyc7,

Yes, at the moment the emails are being forwarded to the blackberry but not via rules. I did it by creating a MailContact for the external email address and modifying Delivery Options.

I think this is what you meant: http://www.blackberryforums.com/general-blackberry-discussion/41229-bis-exchange-email-via-owa.html 

I will give it a try in the next couple of days and thanks for bringing this to light
LVL 28

Assisted Solution

sunnyc7 earned 750 total points
ID: 33543913
Thats not a good idea @ you will be running into these issues.

BIS is pretty use.
login to appropriate BIS for cellphone provider.

If cellphone provider is not listed.

Just google for
providername BIS blackberry
LVL 18

Author Closing Comment

ID: 33560990
Thanks for the help guys, points awarded.

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