Solved

Can't access OWA on Windows 7 starter netbook

Posted on 2010-08-26
3
1,313 Views
Last Modified: 2012-06-27
Have a user that bought a new netbook with Windows 7 starter edition.  Trying to access OWA on exchange 2003 will not accept username/password.  Works fine on other Windows 7 machines.  Have tried entering the username in the domain/username and username@domain format - no help.  It gives you 3 tries and then an access denied error.  Turned off Windows firewall - no help.  Disabled automatically detect settings under lan settings - no help.  Added the domain to the trusted sites - no help.  Created a new admin user on the netbook - no help.  Tried other valid username/password for OWA - none work.  Any ideas?
0
Comment
Question by:pcservne
3 Comments
 
LVL 7

Accepted Solution

by:
thakurdinesh earned 500 total points
Comment Utility
This problem is to do with the earlier saved user id and password in IE8. Reset the browser and delete the saved credentials (from Windows 7 control panel) and cookies(IE). Close the browser and try again, you should be able to signin again.
0
 

Author Comment

by:pcservne
Comment Utility
That didn't seem to help.  It always asks for logon credentials - gives me 3 tries before I get the access denied page.  Creating a new windows user account didn't work either.
0
 
LVL 20

Expert Comment

by:Iain MacMillan
Comment Utility
just to be sure its not an issue with the netbook, have you tried Firefox or Chrome, you should still be able to the basic format of OWA without IE (which usually has the Premium setting).  Also check IE8 that the Auto Detect Settings is NOT checked.
Go to Internet Options -> Connections -> Lan Settings and un-check the Automatically detect settings check-box if its ticked.  Then close and restart the browser.

0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now