Solved

Cannot send a fax through ms fax

Posted on 2010-08-26
2
239 Views
Last Modified: 2012-06-27
I now cannot send a fax through ms fax (I have previously used it often), so I tried to use ms outlook's fax transport and it similarly gets two pages in and fails.  

I would prefer to continue to use ms fax if possible.  

I have a Hewlett Packard Pavillion a1120a running xp pro and office 97 with an Agere Systems internal modem which used to send my faxes without a hitch.  The control panel doesnt list anything wrong.

Any help would be much appreciated.
0
Comment
Question by:owh
  • 2
2 Comments
 
LVL 4

Expert Comment

by:griff4345
ID: 33538463
Hello:

What kind of error messages do you get, if any?
0
 
LVL 4

Accepted Solution

by:
griff4345 earned 500 total points
ID: 33538508
You know, since I asked the above question, I rethought this issue.

The Agere soft modem seems to have a problem with its driver being recognized in some systems and/or with some software. This sometimes appears from seemingly nowhere. If I were you, I would eliminate the hassle of endlessly chasing your tail and running numerous tests to try to figure this out.

Fax modems are cheap - just buy a new one, disable the on-board one or pop out the one you have now and install the new. Let XP find the "new hardware" on startup and you should be back in business.

Time is money and you probably don't have any more time than anyone else to try and chase this down.

I hope that's helpful.

Good Luck!
---GRIFF
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Cookie issue 7 41
antivirus on mac 8 65
Adding out of box drivers in MDT 2013 12 66
MS Office subscription 11 35
Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now