Solved

could not retrieve Enterprise Global Template Project Server 2010

Posted on 2010-08-26
12
2,836 Views
Last Modified: 2013-11-15
Hi I get the above error when trying to access Project Server 2010 via Project Professional 2010.

I can access PWA using the same account without any issues
0
Comment
Question by:sparksolutions
  • 6
  • 5
12 Comments
 
LVL 2

Expert Comment

by:hrishikeshd
ID: 33603371
Using ViewEffectiveRights tool check the Global Permission - Log on to Project Server From Project professional for user

http://technet.microsoft.com/en-us/library/cc197476(office.12).aspx
0
 

Author Comment

by:sparksolutions
ID: 33604197
this tool is for 2007 is there a similar one for 2010?
0
 
LVL 2

Expert Comment

by:hrishikeshd
ID: 33604211
yes it works with 2010
0
3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

 

Author Comment

by:sparksolutions
ID: 33604275
It shows me as being allowed as an adminsitrator.
the message it is giving when attempting to logon is:
Could not refrieve Enterprise global template.
There seems to be a problem with the database, please contact your server administrator.
 
0
 
LVL 2

Expert Comment

by:hrishikeshd
ID: 33604292
E-Global is corrupt
Do you have the backup of E-Global?
Restore it if you have one
If you do not have a backup, you can re-create the global from scratch. WARNING:
This will delete all customizations the csutomer has made to their old global
template
Run eglobal.sql from following location

C:\Program Files\Microsoft Office Servers\14.0\Sql\Project Server\CORE\1033

If you want you can take the backup of 4 DBs, provision another PWA and test the action plan

0
 

Author Comment

by:sparksolutions
ID: 33604338
I ran the script, but I'm still getting the same problem.
It's a brand new installation. I managed to log in once, but not since
0
 
LVL 2

Expert Comment

by:hrishikeshd
ID: 33604347
Could you please provide me the complete error message.

0
 

Author Comment

by:sparksolutions
ID: 33604358
that is the complete one

Could not refrieve Enterprise global template.
There seems to be a problem with the database, please contact your server administrator.
 
0
 
LVL 2

Expert Comment

by:hrishikeshd
ID: 33604361
Enterprise Global may have become inactive. To check this, run this query on
the ProjectServer_Published database:

SELECT PROJ_NAME, PROJ_TYPE FROM MSP_PROJECTS
WHERE PROJ_NAME LIKE '%eglobal%'


Let me know the result
0
 

Author Comment

by:sparksolutions
ID: 33605603
EGlobal 2
0
 
LVL 2

Expert Comment

by:hrishikeshd
ID: 33624904
Type 2 indicates its E-global, try to reproduce the issue on server its self and different system
0
 
LVL 35

Accepted Solution

by:
Bembi earned 500 total points
ID: 33704218
As I remember, I had the same error after confirming to take over the global settings from project 2007

I deleted the MS Project profile from my user profile directory.
(C:\Users\[username]\AppData\Roaming\Microsoft\MS Project\14 or corresponding in XP)
MS Project asks again to take over settings.
Deny this.
And it worked fine.

0

Featured Post

Master Your Team's Linux and Cloud Stack

Come see why top tech companies like Mailchimp and Media Temple use Linux Academy to build their employee training programs.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Comments in MS Project 2013? 2 442
MS Project 2013 Milestone report 4 1,173
viewing multiple jira dashboards at once 3 131
Project 2010 - Highlight Completed Tasks 3 85
Online collaboration is quickly becoming embedded in the workplace, and its benefits are tangible. See what the current landscape looks like and what the future holds for collaboration tools and the future of work.
"Disruption" is the most feared word for C-level executives these days. They agonize over their industry being disturbed by another player - most likely by startups.
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question