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CD burner reads and acts like it's writing but nothing is written

Posted on 2010-08-26
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Last Modified: 2013-11-17
The machine is a Dell Inspiron 1501. Reading works well.

When I run CDBurnerXP it acts as if it's writing but nothing is written.

I tried different cd's, I downloaded and installed the latest firmware and I ran a CD cleaner on it but they didn't work.

I'm up to replacing the burner. Is there any other option?

TSS brand CD/DVD
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Question by:dovidf
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Ian Meredith earned 250 total points
ID: 33538568
Short of installing the CD-RW drive into another PC, you've done just about all the troubleshooting you could do.
The up side is that DVD-RW drives are very cheap.
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by:Ian Meredith
ID: 33538575
It definitely is a CD-RW drive? (maybe a DVD-ROM drive).....
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by:dovidf
ID: 33538663
If it were a cd rom drive, CDBurnerXP would detect that and wouldn't use it.

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by:dovidf
ID: 33538667
The description in the device manager also says TSS CD RW DVD.
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by:Ian Meredith
ID: 33538673
There you go... as you'd put "TSS brand CD/DVD " in your question I had to check.... sorry, didn't mean to insult :)
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by:dovidf
ID: 33538717
No insult. I should have been more clear.
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by:Ian Meredith
ID: 33538721
So, do you have the option of trying the drive in another PC?
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by:dovidf
ID: 33538783
I don't have that option.

It's unlikely that something burned out on the motherboard.

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by:Ian Meredith
ID: 33538811
If the CD/DVD drive works (to some extent) then the motherboard is working fine.
If your operating system didn't see the drive at all then (maybe) the motherboard might have something to do with it.
Generally the motherboard is either fine or broken (You don't see much of the inbetween, and if you do you'd have other problems as well).
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Assisted Solution

by:nobus
nobus earned 250 total points
ID: 33539420
it can be :
bad media (unlikely); bad drive test with another, or test this one on another PC;
 bad cable - try with another cable bad port/connector -switch port/connector
bad ide controller on board - switch disk and cd connector to test
and in some cases - bad ram
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by:dovidf
ID: 33561213
I tried 2 sets of media.

It's a laptop and I can't easily get to the cables or controllers.

I'll try a new drive
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by:nobus
ID: 33564557
cd drives often die, so that is what i would do also !
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by:dovidf
ID: 33599117
I'm waiting for the user to buy a dvd burner
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by:rindi
ID: 34959221
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
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