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Windows 98 Root Updater

Posted on 2010-08-26
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Last Modified: 2013-12-29
I am having trouble with a new SSL certificate and Windows 98 and Citrix.  The Windows 98 client does not properly read the certificate (Thawte Web Server certificate) that we recently renewed.  When we try to connect to our citrix server (MetaFrame XP) with machines with the Windows 98 client it says the certificate is incorrect.  If we use a Windows XP or higher client everything works fine.  It has been suggested that we update the Windows 98 root.  I have been looking for this update and instructions on installation but have had no luck.  I was on the phone with Thawte tech support for about 5 hours with this issue so I am pretty frustrated with it.  The Windows 98 client gets an SSL 59 error when it tries to connect.
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Question by:kevincavanagh
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5 Comments
 
LVL 6

Expert Comment

by:dreamcomputer2000
ID: 33538706
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Author Comment

by:kevincavanagh
ID: 33541256
Thank you.  What is the installation procedure.  I extracted the file but do not know what to do with the files it created.  Do they need to be copied to a particular directory?
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Expert Comment

by:dreamcomputer2000
ID: 33542345
They should have automatically extracted to the correct directory, maybe not in Win98. I will do more checking.
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Accepted Solution

by:
dreamcomputer2000 earned 2000 total points
ID: 33542411
This is copied from Microsoft.
 
Internet Explorer 5, 5.01, and 5.5 On the Tools menu of Internet Explorer, click Internet Options. On the Content tab, click Certificates. On the Trusted Root Certification Authorities tab, click the appropriate certificate, click Export, and follow the instructions on your screen. On the Trusted Root Certification Authorities tab, click the appropriate certificate, click Remove, and then click Yes. Click Close, click OK, and then restart Internet Explorer.

To import the certificate: On the Tools menu of Internet Explorer, click Internet Options. On the Content tab, click Certificates. On the Trusted Root Certification Authorities tab, click the appropriate certificate, click Import, and follow the instructions on your screen. Click Close, click Ok, and then restart Internet Explorer.
 
Back to the top Internet Explorer 4.x On the View menu of Internet Explorer, click Options. On the Content tab, click Authorities. Click the appropriate certificate, click Delete, and then click Yes. Click Close, click Ok, and then restart Internet Explorer.
 
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Author Comment

by:kevincavanagh
ID: 33561601
I was finally able to update Windows with the root updater.  It didn't help the issue with Citrix buy I would award the points as you did resolve the issue I posted about...thanks.
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