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WSUS No longer registering clients

Posted on 2010-08-27
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Last Modified: 2012-05-10
My WSUS no longer registers client I get SImpleAuth Web Service not working . I think it updates the clients but they do not register under WSUS and I can attach my WSUS to another WSUS Server and syncronize the servers not problem it is just connecting clients where the issue is

DSS Authentication web service is not working 12052

SimpleAuth web service is not working  12042

Client Web service is not working   12022

Server Syncronization wbe service is not working  12032

reporting web service is not working 120002





Event Type:      Error
Event Source:      Windows Server Update Services
Event Category:      Web Services
Event ID:      12002
Date:            8/20/2008
Time:            10:32:15 PM
User:            N/A
Computer:      COACH
Description:
The Reporting Web Service is not working.

For more iworking.
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Comment
Question by:boogieman01
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24 Comments
 
LVL 2

Expert Comment

by:zsaurabh
ID: 33541270
Check from the clients

http://wsusserver

you should get Under Construction page

if not then check port 80 is open for clients
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Author Comment

by:boogieman01
ID: 33541341
I get I am not Authorized to view this page
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Author Comment

by:boogieman01
ID: 33541353
what is the best way to check that it is set to port 80 for the default website. I think the name of this server might have been changed and it was updated so I am not sure if that could cause these issues. but I get I am not authorized to view this page
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Author Comment

by:boogieman01
ID: 33541509
how do I check to make sure port 80 is open to clients
0
 
LVL 2

Expert Comment

by:zsaurabh
ID: 33541557
Telnet to port 80
 telnet <server IP> 80
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Author Comment

by:boogieman01
ID: 33541621
I typed telnet at the command prompt and then I get microsoft telnet> then I type \\Server IP and then 80 and it just says connecting but it never connects. I am not sure what that means but it seems like it is not connecting how do I get IIS to accept connections on this port
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LVL 2

Expert Comment

by:zsaurabh
ID: 33541636
is there any firewall between server and client, if it is... ask them to open any any rule
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Author Comment

by:boogieman01
ID: 33541647
I shut down the firewall  on both systems the system has lots of locked downs and when I go into services to turn on telnet it will not start. Any other way to know if port 80 is accepting connections or how would I enable that setting?
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Author Comment

by:boogieman01
ID: 33541697
I was able to get the telnet service started but it still does not seem to be connecting I even tried o localhost 80 on the server after starting telnet service and it just hangs at connecting. I am not be using telnet correctly
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Author Comment

by:boogieman01
ID: 33541715
I used a o localecho 80 and received could not open connection to the host on port 80 connection failed from the server using telnet
0
 
LVL 2

Expert Comment

by:zsaurabh
ID: 33541819
Do you have any proxy for IE?
0
 

Author Comment

by:boogieman01
ID: 33541859
no proxy and I just got a connection failed typing telnet open \\192.168.10.57 80
0
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Author Comment

by:boogieman01
ID: 33541885
I have an older vm build where this works all I did not add critical updates and the name was changed to the server but the IIS website is the same WSUS When I try to connect to the older VM windows update works so I am not what stopped it from working. When I check the setttings they all look the same but for some reason the client can't update and I get those error messages in event viewer
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LVL 47

Expert Comment

by:dstewartjr
ID: 33542245
These errors have nothing to do with the clients, they are from a WSUS server misconfiguration.
 
Go over "Verifying WSUS server settings"
 
http://technet.microsoft.com/en-us/library/cc708545(WS.10).aspx
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LVL 47

Expert Comment

by:dstewartjr
ID: 33542265
0
 

Author Comment

by:boogieman01
ID: 33542386
I am going to try to uninstall WSUS and then reinstall it and hopefully it fixes whatever is broke if that does not work I will look to see if anything is miss configured
0
 

Author Comment

by:boogieman01
ID: 33542672
I received this error after reinstalling WSUS so maybe I need to reinstall IIS and SQL and WSUS



The WSUS administration console was unable to connect to the WSUS Server via the remote API.

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,

Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.


System.IO.IOException -- The handshake failed due to an unexpected packet format.

Source
System

Stack Trace:
   at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
   at System.Net.TlsStream.CallProcessAuthentication(Object state)
   at System.Threading.ExecutionContext.runTryCode(Object userData)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
   at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
   at System.Net.ConnectStream.WriteHeaders(Boolean async)
** this exception was nested inside of the following exception **


System.Net.WebException -- The underlying connection was closed: An unexpected error occurred on a send.

Source
Microsoft.UpdateServices.Administration

Stack Trace:
   at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)
   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer(String serverName, Boolean useSecureConnection, Int32 portNumber)
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer(String serverName, Boolean useSecureConnection, Int32 portNumber)
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.GetUpdateServer(PersistedServerSettings settings)
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServer()
   at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.get_ServerTools()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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LVL 47

Accepted Solution

by:
dstewartjr earned 500 total points
ID: 33542716
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Author Comment

by:boogieman01
ID: 33545454
I used that to remove and then reinstall and it is still jacked up. I have no idea I am about to remove IIS SQL and WSUS and try that. I get the same errors in the event viewer
0
 

Author Comment

by:boogieman01
ID: 33620135
I tried to reinstall and nothing seems to work it will not register workstations and when I try to access the web site I get you are not authorized to view this page but the rights look correct I
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LVL 47

Expert Comment

by:dstewartjr
ID: 33620351
0
 

Author Comment

by:boogieman01
ID: 33629029
When I run WSUS Diag on the client and everything passed but the end that says verifyWUServerURL() failed with hr-0x800710dd
the operation identifier is not valid

It seems like there is a problem with the website or IIS and if I try to connect to the default website I get this

You are not authorized to view this page
You do not have permission to view this directory or page using the credentials that you supplied.
--------------------------------------------------------------------------------

Please try the following:

Contact the Web site administrator if you believe you should be able to view this directory or page.
Click the Refresh button to try again with different credentials.
HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)

0
 

Author Comment

by:boogieman01
ID: 33630262
I checked out that one link and changed all the permissions and redid the IIS guest user password and it still does not work. I think ran the Authentication and Access Control Diagnostics and this is what I got back. Not sure but it looks like the anonymous user pass does not work

AnonymousPasswordSync
The current configuration uses IIS subauthentication for anonymous authentication. This requires that the worker process be configured to run as the Local System identity, which is not recommended for security reasons.Path:W3SVC/1/ROOT/Selfupdate
AuthType:Anonymous
Server's response: HTTP/1.1 401 Unauthorized
Learn about IIS status codesPath:W3SVC/1/ROOT/Selfupdate
AuthType:Anonymous
AnonymousUserPass
logon failedPath:W3SVC/1/ROOT/ServerSyncWebService
AuthType:Anonymous
AnonymousPasswordSync
The current configuration requires IIS subauthentication. However, the IIS subauthentication component, iissuba.dll, is not currently configured.Path:W3SVC/1/ROOT/ServerSyncWebService
AuthType:Anonymous
AnonymousPasswordSync
The current configuration uses IIS subauthentication for anonymous authentication. This requires that the worker process be configured to run as the Local System identity, which is not recommended for security reasons.Path:W3SVC/1/ROOT/ServerSyncWebService
AuthType:Anonymous
Server's response: HTTP/1.1 401 Unauthorized
Learn about IIS status codesPath:W3SVC/1/ROOT/ServerSyncWebService
AuthType:Anonymous
AnonymousUserPass
logon failedPath:W3SVC/1/ROOT/SimpleAuthWebService
AuthType:Anonymous
AnonymousPasswordSync
The current configuration requires IIS subauthentication. However, the IIS subauthentication component, iissuba.dll, is not currently configured.Path:W3SVC/1/ROOT/SimpleAuthWebService
AuthType:Anonymous
AnonymousPasswordSync
The current configuration uses IIS subauthentication for anonymous authentication. This requires that the worker process be configured to run as the Local System identity, which is not recommended for security reasons.Path:W3SVC/1/ROOT/SimpleAuthWebService
AuthType:Anonymous
Server's response: HTTP/1.1 401 Unauthorized
Learn about IIS status codesPath:W3SVC/1/ROOT/SimpleAuthWebService
AuthType:Anonymous
Diagnostics complete
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Author Comment

by:boogieman01
ID: 33778239
Eveyrthing works now thanks
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