Solved

Cisco 2911 Seems like it Died

Posted on 2010-08-27
8
1,243 Views
Last Modified: 2012-06-21
We have had our Cisco 2911 for a few months and all of a sudden our network went offline last night. When i try to turn on and off the router I don't even see the fans rev up. The AC light is green, but flipping the switch does not evoke any type of boot response. Suggestions for possible problems or is this router just dead?
0
Comment
Question by:aseisman
  • 3
  • 3
8 Comments
 
LVL 1

Accepted Solution

by:
bubbagump2002 earned 500 total points
ID: 33542246
Console shows no output, if you cannot get into rmon mode via the control break, sounds like it is a brick at this point.  Shy of swapping the flash from another 2911 sounds like its dead...

If you have a support contract I'd just call TAC and get an RMA...
0
 

Author Comment

by:aseisman
ID: 33544891
Do you think it could just be the power supply (even though it says "AC OK")? Could it really be the CF card if the fan's dont even rev up when it is turned on?
0
 
LVL 1

Expert Comment

by:bubbagump2002
ID: 33544925
If the Power light is coming on when you flip the switch it maybe just the Main board itself as the fans power from the board not the PS directly.  If you have a console cable connected if the fans come on or not you should see some output in your Com1 Hyperterminal Session.  If not then the logic board is not coming online to bring it up.  
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 

Author Comment

by:aseisman
ID: 33544938
I get nothing on my console. Do you think this is likely a replacement part situation or a complete "brick" as you suggested before? The router is only 4 months old.
0
 
LVL 1

Expert Comment

by:bubbagump2002
ID: 33544950
Well tac wont ship a MB or a PS when i comes to a router or switch.. They will do a full swap as long as you have a valid Smart Net contract.  With out a contract they will not do anything as normally you get 90 day depot out of the box...
0
 

Author Comment

by:aseisman
ID: 33544961
Thank you.
0
 
LVL 68

Expert Comment

by:Qlemo
ID: 34459543
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

Suggested Solutions

It happens many times that access list (ACL) have to be applied to outgoing router interface in order to limit some traffic.This article is about how to test ACL from the router which is not very intuitive for everyone. Below scenario shows simple s…
Hello , This is a short article on how would you go about enabling traceoptions on a Juniper router . Traceoptions are similar to Cisco debug commands but these traceoptions are implemented in Juniper networks router . The following demonstr…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now