Solved

Outlook Reply Template

Posted on 2010-08-27
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Last Modified: 2012-05-10
Hello,
I am setting up an email reply template for employees that are no longer with the company. I am looking for a variable string to enter into the body of the email that gives the specific address the original email was sent to.

(strings in brackets [ ] are hypothetical strings I am looking for what these strings really are)

Example:
-----------------------------------
Hello [&sender_name],
The email address [&sent_to] was not found in our system.
-----------------------------------

Thanks for your help

~Matt
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Question by:Matt Coughlin
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5 Comments
 
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Expert Comment

by:David Lee
ID: 33550845
Hi, MCSolutions03.

If you intend this to be an automatic reply, then to the best of my knowledge this isn't possible.  An automatic reply would run at the Exchange server, and as far as I know it doesn't support automation.  The exception to that rule is to write an event sink.  This is essentially a macro that runs at the Exchange server.  Because it runs at the server and fires for all inbound messages a poorly written, buggy event sink can bring down the entire server.  They are best left to professionals.
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Author Comment

by:Matt Coughlin
ID: 33551407
Actually I use a mail-enabled public folder. then set the auto reply with template property. just wondering if (like a ndr) if it was possible to put variable strings in the template.
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Accepted Solution

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David Lee earned 500 total points
ID: 33569332
"possible to put variable strings in the template"
I'm afraid not.
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Author Closing Comment

by:Matt Coughlin
ID: 33569624
Thanks
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LVL 76

Expert Comment

by:David Lee
ID: 33569640
You're welcome.
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