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HP Color Laser 2600n bad colors

Posted on 2010-08-27
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Have a HP Color Laser 200n printer that has poor color.  The cartages have been replaced with new ones and it is still doing it.  I'm not an expert on printers so wanted some advice to confirm what I believe it is.   The printer is over 4 years old and from my knowledge the only parts replaced on it have been the cartages.  Attached is a scan of the test page print out.  B/W seems to be fine and the blue doesn’t look bad, rest of the colors no so hot. (Windows logo in upper left of page for the color).
Test-Print.jpg
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Question by:CanfieldComputers
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7 Comments
 

Expert Comment

by:BrannonD
ID: 33543466
Just a shot in the dark, but perhaps the transfer kit?  There's a belt on the very inside front of the printer onto which the toner is applied, which in turn puts that toner onto the paper.  HP considers that a consumable, so it MAY be that it's near the end of it's life.

From my experience, I call in for a specialist for just about anything more severe than cleaning.  These printers are so intricate and delicate, I prefer the hand of a specialist.
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Expert Comment

by:smeagolgollum
ID: 33543905
there should be some maintenance kits for this printer, and 4 years is a long time to go without doing the maintenance. that said, we had a similar printer (3800n) that worked really great but we've outgrown it as the years passed so it starts breaking down. finally had a tech look at it and found numerous broken parts inside. we finally moved to leasing a monster copier/printer/scanner/fax...costs about $0.01 for black prints and $0.08 for colored (and we don't have to worry about maintenance)..we just supply the paper and power.
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Expert Comment

by:BrannonD
ID: 33543973
@Smeagolgollum - Same here!

After about 4 years of fighting with printers, gritting my teeth when having to call in expensive techs, etc.  I signed up for managed print services.  Less than a penny per copy for black prints, about $0.06 - $0.08 for color, and everyting is covered.  They even come fix the scanners of my MFPs if they go bad.  It may not be a workable solution for the OP, but it's something to think about at least...
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Author Comment

by:CanfieldComputers
ID: 33544094
This is for someone that just has 2 PC out of a small home based business.  The Transfer kit is around $100 and just trying to see if its worth seeing if that is the fix or should just go buy a new one.  I'm pretty sure its the transfer kit because black works just fine which would make me think the rest of the funtions are fine just the transfer of the color ink is messed up.   We'll see if anything else pops up here in the next day or two.
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Accepted Solution

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thoffman earned 1000 total points
ID: 33548397
I don't think it's the transfer kit. You're getting black, cyan, and yellow. You're only missing Magenta. If it were the transfer kit, you'd be seeing problems with all colors.

It might be dust on the mirror. This thread has a link to a PDF explaining how to clean it.

http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1282975392260+28353475&threadId=1238316
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Author Comment

by:CanfieldComputers
ID: 33566829
I will be picking up the printer tomorrow to try you suggestion thoffman.  I'll will post the results as soon as I have any.
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Author Comment

by:CanfieldComputers
ID: 33589422
That worked like a charm.  Cleaned the printer as you posted and color is perfect again.  Thanks thoffman
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