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Cannot Use Citrix Receiver to connect Android Phone to Citrix Xen App Applications

Posted on 2010-08-27
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Last Modified: 2012-05-10
When I try to connect to the Citrix server with this Android phone it prompts for a password but then says:

Application Unavailable
The requested application is not available at this time.
Retry Cancel

I can connect to a different Citrix server with this phone without an issue. I had a similar problem to this previously that was addressed in this thread:

http://www.experts-exchange.com/Apple/Hardware/iPhone/Q_26324128.html?sfQueryTermInfo=1+10+30+citrix+ipod+receiv

My problem now is that I just setup another Citrix server using an evaluation copy of Xenapp Fundamentals. I am able to connect from a desktop to the web interface of it without a problem. I even created the pnagent site under the web interface. I don't know where to go with this from here. Any help that I could get would be greatly appreciated.
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Question by:Rob Sanders
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Expert Comment

by:basraj
ID: 33552414
Go through this article and check if u meet all requirements for the device to connect to Citrix:

http://support.citrix.com/proddocs/index.jsp?lang=en&topic=/receiver-iphone-2/iphone-receiver-admin-requirements-101.html
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by:Rob Sanders
ID: 33557637
I believe my configuration meets all of those requirements.
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Rob Sanders earned 0 total points
ID: 33675070
I ended up resolving this issue by using an evaluation version of Xenapp Advanced 5.
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