Windows 7 Timeserver

Hi All,

What appears to be a simple question but is not.  We have a customer (very big) that has our software running on a windows 7 box.  This box need to connect to their internal timeserver.  It can not.  We have set the timeserver settings and we can connect to the time.windows.com etc but whenever we put in the ip address of the internal timeserver we can not connect.

We have confirmed that a different linux machine can connect to the time server...

wondering what we did wrong???
sporenzaAsked:
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jcimarronConnect With a Mentor Commented:
sporenza--Set Windows Time to Automatic. And be sure it starts.  If not, start it manually.
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bkokxCommented:
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sporenzaAuthor Commented:
Hi bkokx, thanks for the suggestion i have tried this and it does nto help.

The issue is that we can not sync even manually, not that it won't sync but once a week.  It never syncs.
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bkokxCommented:
Can you ping the ntp server from the windows 7 machine?
If you want to do a deepdive I would suggest to install wireshark and see what actually happens on the wire. You should see a NTP client request and NTP server response.
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bkokxCommented:
another approach would be using w32tm debug options
Start a dos prompt with administrative rights and enable debug logging
w32tm /debug /enable /file:c\tm.txt /entries:1000 /size:10000
Next run:
w32tm /resync /rediscover /nowait
and check the log file
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sporenzaAuthor Commented:
Hi bkokx.

Thanks for the options.  I am pretty sure we can ping the machine but I will double check on Monday.  Also I will try the log approach.  I am not at the machine unfortunately but a untechnical conterpart is and not sure we would be able to easily use wireshark.
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jcimarronCommented:
sporenza--In Services, is WindowsTime set to start Automatically?
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sporenzaAuthor Commented:
Hi jcimarron, windowstime is set to manuall, and is not running.
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sporenzaAuthor Commented:
All of a sudden it works... :)
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jcimarronCommented:
sporenza--Glad to hear the good news.
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