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Trouble setting up Sonicwall hardware failover

I am trying to set up a SonicWall hardware failover system. I have two identical Pro 3060 units with the same firmware level and connected via Port X5 as described in the setup instructions. I have the correct serial number entered but when I try to synchronize them I receive the following error:
Error contacting HF Peer firewall

Does anyone know where I am going wrong here please?

Thanks very much, Bob.

digitap

You have to license HA in order to setup a High Availability solution. Is that what you are trying to do, right?

jimmyray7

You should not have HA enabled on the backup device - leave it at factory defaults until the HA relationship is established, then the settings will synchronize.

bdcwork

ASKER

I though that that is what I did. I downloaded and installed the same firmware level that is in the primary then connected them. I'll blow it away and try again just to make sure.

Thanks for the response.

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jimmyray7

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bdcwork

ASKER

I have been thinking about this over the weekend and we seem to be talking about High Availability.
I have a pair of Sonicwall 3060s and I see nothing about High Availability however what I want is Hardware Failover which is available.

Are these one and the same? I do not see anything about Hardware Failover on MySonicWall.

Cheers,

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digitap

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Cas Krist

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Qlemo

This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.