Link to home
Start Free TrialLog in
Avatar of Rossmartin
RossmartinFlag for United Kingdom of Great Britain and Northern Ireland

asked on

Spooler Service Failed Windows 7

My printers have gone haywire and will only print occasionally after restarting Spooler Service, which is supposed to be started automatically. I am not permitted to remove the priinters so as to reinstall them. Sometimes the printer list comes up when trying to print, particularly from Notepad, but it is more likely to ask me to find a printer. I am asked to open and Administrator identity, which I already have.

This seems a particularly baffling problem and any help would be much appreciated.

David Martin
Avatar of radnbne
radnbne
Flag of Australia image

You state you are unable to remove and re-install.  Is this a controlled environment?  If so you may need to ask your administrator to solve it :-)

This is often caused by a faulty driver, and a re installation of the offending printer can fix this.

Occasionally I have found some drivers leave a mess behind when they are removed.  Using a printer removal program works well.  Kyocera has a printer driver removal tool.



Avatar of Rossmartin

ASKER

I do not have an administrator and am one myself. I have already reinstalled my HP 1022 driver, without benefit. I must see if HP has a printer removal tool.
Thanks anyway.
ASKER CERTIFIED SOLUTION
Avatar of radnbne
radnbne
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Your second solution, of deleting the print spool files has worked perfectly and everything is now printing happily.

I tried the Kyocera program first but it was not able to delete the printers. Perhaps I should have tried deleting the subcomponents.

All is now well, so very many thanks for your well-informed advice.

David Martin