Solved

Spooler Service Failed Windows 7

Posted on 2010-08-28
4
469 Views
Last Modified: 2013-12-15
My printers have gone haywire and will only print occasionally after restarting Spooler Service, which is supposed to be started automatically. I am not permitted to remove the priinters so as to reinstall them. Sometimes the printer list comes up when trying to print, particularly from Notepad, but it is more likely to ask me to find a printer. I am asked to open and Administrator identity, which I already have.

This seems a particularly baffling problem and any help would be much appreciated.

David Martin
0
Comment
Question by:Rossmartin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 6

Expert Comment

by:radnbne
ID: 33548739
You state you are unable to remove and re-install.  Is this a controlled environment?  If so you may need to ask your administrator to solve it :-)

This is often caused by a faulty driver, and a re installation of the offending printer can fix this.

Occasionally I have found some drivers leave a mess behind when they are removed.  Using a printer removal program works well.  Kyocera has a printer driver removal tool.



0
 

Author Comment

by:Rossmartin
ID: 33548774
I do not have an administrator and am one myself. I have already reinstalled my HP 1022 driver, without benefit. I must see if HP has a printer removal tool.
Thanks anyway.
0
 
LVL 6

Accepted Solution

by:
radnbne earned 250 total points
ID: 33548949
Kyocera Driver Removal Tool is located here : http://www.kyoceramita.com.au/support/Legacy%20Utilities/Deleter.ZIP

I have used it to remove drivers for all sort of printers, as it allows you to select the driver and any left over registry entires.

Also try stopping the print spooler and then removing any left over print spool files.  these are usually located in C:\WINDOWS\system32\spool\PRINTERS

Regards
Steve

0
 

Author Closing Comment

by:Rossmartin
ID: 33549303
Your second solution, of deleting the print spool files has worked perfectly and everything is now printing happily.

I tried the Kyocera program first but it was not able to delete the printers. Perhaps I should have tried deleting the subcomponents.

All is now well, so very many thanks for your well-informed advice.

David Martin
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question