Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 480
  • Last Modified:

Spooler Service Failed Windows 7

My printers have gone haywire and will only print occasionally after restarting Spooler Service, which is supposed to be started automatically. I am not permitted to remove the priinters so as to reinstall them. Sometimes the printer list comes up when trying to print, particularly from Notepad, but it is more likely to ask me to find a printer. I am asked to open and Administrator identity, which I already have.

This seems a particularly baffling problem and any help would be much appreciated.

David Martin
0
Rossmartin
Asked:
Rossmartin
  • 2
  • 2
1 Solution
 
radnbneCommented:
You state you are unable to remove and re-install.  Is this a controlled environment?  If so you may need to ask your administrator to solve it :-)

This is often caused by a faulty driver, and a re installation of the offending printer can fix this.

Occasionally I have found some drivers leave a mess behind when they are removed.  Using a printer removal program works well.  Kyocera has a printer driver removal tool.



0
 
RossmartinAuthor Commented:
I do not have an administrator and am one myself. I have already reinstalled my HP 1022 driver, without benefit. I must see if HP has a printer removal tool.
Thanks anyway.
0
 
radnbneCommented:
Kyocera Driver Removal Tool is located here : http://www.kyoceramita.com.au/support/Legacy%20Utilities/Deleter.ZIP

I have used it to remove drivers for all sort of printers, as it allows you to select the driver and any left over registry entires.

Also try stopping the print spooler and then removing any left over print spool files.  these are usually located in C:\WINDOWS\system32\spool\PRINTERS

Regards
Steve

0
 
RossmartinAuthor Commented:
Your second solution, of deleting the print spool files has worked perfectly and everything is now printing happily.

I tried the Kyocera program first but it was not able to delete the printers. Perhaps I should have tried deleting the subcomponents.

All is now well, so very many thanks for your well-informed advice.

David Martin
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now