Solved

"Black screen" on Samsung S8300

Posted on 2010-08-28
4
1,460 Views
Last Modified: 2012-06-27
Hi,

I have a so-called "black screen" on my Samsung S8300.
Everything else works fine, even the touch screen - but I don't see anything on the screen.

I have tried to restart it, take the battery out and put it in, charge it.
Nothing seems to work :(

All answers will be appreciated!
/DC
0
Comment
Question by:DanishCoder
  • 2
  • 2
4 Comments
 
LVL 4

Accepted Solution

by:
hb11 earned 500 total points
ID: 33568581
Black screens are strange 'phenomenons'. Sometimes it helps to do one of these things:
-take the battery and sim-card out, (keep these parts apart) and leave it for a night. It's a kind of a reset, because there is for a while no voltage at all on the 'motherboard'.
-connect the phone via an usb cable to your computer (the phone needs to be turned on, before connecting). You needn't to do anything, just connect it your computer for about 5 minutes. It's a 'solution', that rarely works, but you can be lucky.
-probably it fell or had another kind of impact, that's a pity: mostly this is the end for the mobile phone, because the electronics circuits can be damaged 'internally'.

It's still a quit expensive phone, so probably a repair is your 'most affordable' solution (I would estimate a repair of just the screen at about 100 british pounds). I wouldn't recommend to repair it yourself (warranty issue).
 
In case you got insurance or ('full') warranty, I would go for a new phone.

Good luck!
0
 

Author Comment

by:DanishCoder
ID: 33581714
hb11,

I tried what you suggested.

- Last night I had the battery and sim-card out, but it didn't help this morning.
- I have tried the USB connection before, but at that time it didn't help

The last time I had a normal display was before I switched it off on an airplane.
There is also a thousand things that may affect the phone. Maybe Flightmode is not a durable solution.

My new phone arrived today...Samsung Wave S8500 - easy to learn, so I think I will be happy for that one (http://www.youtube.com/watch?v=EbqRMojwv_Q) :)

By the way, I think that I will try to repair the old one, so I have a back-up phone.

Thanks for your help!

/DC
0
 

Author Closing Comment

by:DanishCoder
ID: 33581736
There are a lot of ways to fix this problem.
Repair might be the best option.
0
 
LVL 4

Expert Comment

by:hb11
ID: 33601269
Good luck with your new phone!
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Android: map view doesn't work 1 141
google voice, ring two phones 2 41
change to a different email 5 40
cell phone Samsung cannot save screenshot 8 63
Upgrade guide for Android users by Todd L'Herrou Ok, so it's time to upgrade to the latest and greatest Android phone... You've spent a 6 months to a year or more with the old phone, and you have the apps, the music, the settings just the wa…
Nowadays, that little device you carry around in your pocket all day long can do way more than just make phone calls or send message, but believe it or not, there are some situations when, no matter how smart your phone is, it's exactly these two ba…
I designed this idea while studying technology in the classroom.  This is a semester long project.  Students are asked to take photographs on a specific topic which they find meaningful, it can be a place or situation such as travel or homelessness.…
Need to grow your business through quality cloud solutions? With everything required to build a cloud platform and solution, you may feel like the distance between you and the cloud is quite long. Help is here. Spend some time learning about the Con…

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now