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"Black screen" on Samsung S8300

Posted on 2010-08-28
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Last Modified: 2012-06-27
Hi,

I have a so-called "black screen" on my Samsung S8300.
Everything else works fine, even the touch screen - but I don't see anything on the screen.

I have tried to restart it, take the battery out and put it in, charge it.
Nothing seems to work :(

All answers will be appreciated!
/DC
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Question by:DanishCoder
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Accepted Solution

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hb11 earned 2000 total points
ID: 33568581
Black screens are strange 'phenomenons'. Sometimes it helps to do one of these things:
-take the battery and sim-card out, (keep these parts apart) and leave it for a night. It's a kind of a reset, because there is for a while no voltage at all on the 'motherboard'.
-connect the phone via an usb cable to your computer (the phone needs to be turned on, before connecting). You needn't to do anything, just connect it your computer for about 5 minutes. It's a 'solution', that rarely works, but you can be lucky.
-probably it fell or had another kind of impact, that's a pity: mostly this is the end for the mobile phone, because the electronics circuits can be damaged 'internally'.

It's still a quit expensive phone, so probably a repair is your 'most affordable' solution (I would estimate a repair of just the screen at about 100 british pounds). I wouldn't recommend to repair it yourself (warranty issue).
 
In case you got insurance or ('full') warranty, I would go for a new phone.

Good luck!
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Author Comment

by:DanishCoder
ID: 33581714
hb11,

I tried what you suggested.

- Last night I had the battery and sim-card out, but it didn't help this morning.
- I have tried the USB connection before, but at that time it didn't help

The last time I had a normal display was before I switched it off on an airplane.
There is also a thousand things that may affect the phone. Maybe Flightmode is not a durable solution.

My new phone arrived today...Samsung Wave S8500 - easy to learn, so I think I will be happy for that one (http://www.youtube.com/watch?v=EbqRMojwv_Q) :)

By the way, I think that I will try to repair the old one, so I have a back-up phone.

Thanks for your help!

/DC
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Author Closing Comment

by:DanishCoder
ID: 33581736
There are a lot of ways to fix this problem.
Repair might be the best option.
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LVL 4

Expert Comment

by:hb11
ID: 33601269
Good luck with your new phone!
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