Solved

The identity of the remote computer cannot be verified.

Posted on 2010-08-28
8
5,988 Views
Last Modified: 2013-11-21
I’m having problems with RDWeb.  When I setup the server for testing I used a “self-signed cert”.  I got a cert from Godaddy and installed it on the server.  When I log into RDWeb, I get an error:
“The identity of the remote computer cannot be verified. Do you want to connect anyways?”
And there is a mismatch name.  The cert from the server is showing the old self-signed cert, not the new one.  Is there a way to change it?

Publisher.jpg
Cert.jpg
0
Comment
Question by:kfasick
  • 4
  • 3
8 Comments
 
LVL 19

Expert Comment

by:n2fc
Comment Utility
The following Microsoft article outlines (step by step) how to replace the certificate:
http://support.microsoft.com/kb/947027
 
0
 
LVL 3

Accepted Solution

by:
michko-au earned 500 total points
Comment Utility
Hi kfasick,

Launch the 'Remote Desktop Session Host Configuration' tool (Start > Administrative Tools > Remote Desktop Services)
Right-click RDP-Tcp and select Properties
General Tab
Down the bottom, you can hit 'select' to change the certificate
0
 

Author Comment

by:kfasick
Comment Utility
The MS article didn't help.  And the CA certificate from Godaddy has been added to the RemoteApp Manager.
0
 
LVL 3

Expert Comment

by:michko-au
Comment Utility
kfasick,
Not RemoteApp Manager, you want to go into 'Remote Desktop Services' as per above instructions.
RemoteAPP Manager is for signing the RDP files you distribute.
Try the above instructions exactly and advise.
0
Do email signature updates give you a headache?

Do you feel like all of your time is spent managing email signatures? Too busy to visit every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

 

Author Comment

by:kfasick
Comment Utility
That seemed to solve the problem with RDWeb, but when I use RDP client it's showing the IP address as the "Requested remote computer" instead of the CA certificate.  When I click on the “View certificate” button at the lower left corner, it displays the correct certificate.
0
 
LVL 3

Expert Comment

by:michko-au
Comment Utility
Great, then the original problem has been resolved.

Regarding your RDP issues - are you connecting to the IP address? If so the mismatch error is to be expected. Be sure to connect using the same hostname specified in the certificate and you shouldn't receive the errors.
0
 

Author Comment

by:kfasick
Comment Utility
I hate it when I miss something so simple.  One more thing, when the user starts up the remote app inside the web interface, they still get an error “A website wants to run a RemoteApp program.  Make sure that you trust the publisher before you connect to the program.
0
 
LVL 3

Expert Comment

by:michko-au
Comment Utility
This is resolved by correctly signing the RDP file in 'RemoteApp'. If you need more help with this separate issue, please open a new question.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

We recently had an issue where out of nowhere, end users started indicating that their logins to our terminal server were just showing a "blank screen." After checking the usual suspects -- profiles, shell=explorer.exe in the registry, userinit.exe,…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now