Need to backup/recover data from a corrupted system...
Posted on 2010-08-28
I have a situation were my client has a Windows XP system which keeps rebooting. Further investigation, the system is reporting a BSOD C000021A.
Before I can go tearing into trouble shooting his system/disk, I need a 'file oriented' backup of his system; something like NTBackup so that he can pull off any files that he may need in the future. I made a disk image of the C:\ drive (The only disk on the system) using Clonezilla, but the resulting files from Clonezilla are not conducive to restoring files on a an 'as needed' basis like NTBackup is.
. I have a 1TB External USB HDD connected to the problem system.
Because of the 'death loop' of booting, BSOD and restarting, I can not log into the system; NONE of the Safe Mode options work. I can boot BartPE CD and my client has NTBackup.exe located in the 'C:\Windows\System32\' directory, but running NTBackup from the BartPE environment, something is hanging and it will not allow me to select the USB External device. At this point, I would like to try and use NTBackup from the Command Line, which it appears I can do, but I need a 'Rosetta Stone' to translate the internet articles that I have found; they all seem to deal with tape and not with a USB External device.
Does any one have any experience in using NTBackup from the Command Line backing up an entire C: disk to an external USB HDD?
Does any one know of any 'bootable' tools/utlities that will allow me to boot from a CD and perform a backup to an external USB HDD?
Inquiring minds need to know....