?
Solved

Trixbox/Asterisk Polycom 501e MWI

Posted on 2010-08-29
5
Medium Priority
?
938 Views
Last Modified: 2013-12-21
I'm running the latest Polycom Firmware available through Trixbox 2.8.0.4, and I notice that the MWI isnt working.  I read a lot on a number of sites and this one seems to make the most sense:

sip.cfg:
up.oneTouchVoiceMail="1"

phone1.cfg:
<msg msg.bypassInstantMessage="1">
   <mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact" msg.mwi.1.callBack="8500"/>
</msg>

The problem is that its manyally setting global configs for one extension, how do I put a wildcard in there that will fill in its own value?

I know I can manually enter this information on the Phones GUI, rather not have to do it for 400+ phones.
0
Comment
Question by:TestMonkey
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 32

Expert Comment

by:DrDamnit
ID: 33553878
I am assuming that 8500 is the extension for that phone. If that is the case, then you don't use the "contact" callback mode. Use "registration" instead. When set to "registration", a call will be placed using this registration to the contact registered (i.e., the phone will call itself).

These are the default values, so you really shouldn't have to change them. If you do need to make modifications, then remove the lines from "phone1.cfg" and enter then into sip.cfg, which will propagate to all 400 phones.

sip.cfg is the "foundation" settings and phone1.cfg overrides (and adds to)  those settings. If you remove them from phone1.cfg, and add them to sip.cfg then all 400+ phones will have the same, centralized, universal configs for these settings.
<msg msg.bypassInstantMessage="1">
   <mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="registration" msg.mwi.1.callBack=""/>
</msg>

Open in new window

0
 
LVL 1

Author Comment

by:TestMonkey
ID: 33554152
8500 is an example extension

msg.mwi.1.callBackMode="registration"

Right now its set to "224" which seems to be what trixbox sets it as, so change that to registration and it should work?
0
 
LVL 32

Accepted Solution

by:
DrDamnit earned 2000 total points
ID: 33560175
When you change the callback mode to "registration" (not the number, but the WORD) it will use whatever the phone has been registered with as the callback.

So, extension 224 will call 224, extension 215 will call 215, etc...
0
 
LVL 32

Expert Comment

by:DrDamnit
ID: 33569449
Do you have an update? Did you get your answer?
0
 
LVL 1

Author Comment

by:TestMonkey
ID: 33580698
I havent had a chance :(

Ill do it up tonight, I hope changing from 224 to registration works lol :)
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased a Bluetooth headset called the Music Jogger (model BSH10). The control buttons on it look like this: One of my goals is to use it as the microphone and speakers for Skype calls. In that respect, it works well. However, I …
Almost all Internet protocol telephones have built-in switches at the back that allow you to connect your personal computer to one port and use the other port to connect your phone to to a Cisco switch.   Why we need to connect the PC to the pho…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question