Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Windows 7 Popup problem

Posted on 2010-08-29
6
Medium Priority
?
397 Views
Last Modified: 2012-05-10
Hi guys - I just installed Windows 7 Home Premium. I am using Mozilla and IE, but I normally rely on Mozilla. Pop-up blocking does not seem to work, even though I have set both applications to block pop-ups. I did not have this problem before using XP Pro, but now they are becoming a real pain.
0
Comment
Question by:Bill_Scott
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 

Expert Comment

by:jwpaco
ID: 33553911
It sounds like you have a malware/spyware/adware infection. Download a scanning tool like malwarebytes and scan the computer. If you do not have an AV product installed with the latest definitions, I would recommmend installing that as well.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 33554429

Bill_Scott--In IE have you set IE Tools|Popup Blocker to ON?
You could also consider using a HOSTS file.
http://www.mvps.org/winhelp2002/hosts.htm
0
 
LVL 3

Expert Comment

by:Johndo58
ID: 33557998
Must admit it does sound like Malware, the usual culprits could help you here.

http://www.malwarebytes.org/mbam.php

http://www.superantispyware.com/download.html

http://www.safer-networking.org/index2.html
0
When ransomware hits your clients, what do you do?

MSPs: Endpoint security isn’t enough to prevent ransomware.
As the impact and severity of crypto ransomware attacks has grown, Webroot has fought back, not just by building a next-gen endpoint solution capable of preventing ransomware attacks but also by being a thought leader.

 
LVL 30

Expert Comment

by:Sudeep Sharma
ID: 33562064
You could also try HitManPro

32bit
http://dl.surfright.nl/HitmanPro35.exe

64bit
http://dl.surfright.nl/HitmanPro35_x64.exe

If this does not resolve your issue then try Combofix:

Download Combofix
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Tutorial on how to use combofix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post logs here for further analysis.

I hope that would help

Sudeep
0
 
LVL 24

Expert Comment

by:Mohammed Hamada
ID: 33563447
I believe there's a plugin for firefox called NO Spam, Which you can download and install. That will give u the ability to control any pop ups on any website.
0
 

Accepted Solution

by:
Bill_Scott earned 0 total points
ID: 33563465
Thank you all. It wasn't malware or spywear. I have a contract with Comodo and a tech logged onto my computer, changed some settings in my system, and the problem went away. I really couldn't follow the steps he took as I was busy at the time. Thanks for your suggestions.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You cannot be 100% sure that you can protect your organization against crypto ransomware but you can lower down the risk and impact of the infection.
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
Suggested Courses

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question