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Windows 7 Popup problem

Posted on 2010-08-29
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Last Modified: 2012-05-10
Hi guys - I just installed Windows 7 Home Premium. I am using Mozilla and IE, but I normally rely on Mozilla. Pop-up blocking does not seem to work, even though I have set both applications to block pop-ups. I did not have this problem before using XP Pro, but now they are becoming a real pain.
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Question by:Bill_Scott
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6 Comments
 

Expert Comment

by:jwpaco
ID: 33553911
It sounds like you have a malware/spyware/adware infection. Download a scanning tool like malwarebytes and scan the computer. If you do not have an AV product installed with the latest definitions, I would recommmend installing that as well.
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LVL 50

Expert Comment

by:jcimarron
ID: 33554429

Bill_Scott--In IE have you set IE Tools|Popup Blocker to ON?
You could also consider using a HOSTS file.
http://www.mvps.org/winhelp2002/hosts.htm
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LVL 3

Expert Comment

by:Johndo58
ID: 33557998
Must admit it does sound like Malware, the usual culprits could help you here.

http://www.malwarebytes.org/mbam.php

http://www.superantispyware.com/download.html

http://www.safer-networking.org/index2.html
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LVL 30

Expert Comment

by:Sudeep Sharma
ID: 33562064
You could also try HitManPro

32bit
http://dl.surfright.nl/HitmanPro35.exe

64bit
http://dl.surfright.nl/HitmanPro35_x64.exe

If this does not resolve your issue then try Combofix:

Download Combofix
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Tutorial on how to use combofix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post logs here for further analysis.

I hope that would help

Sudeep
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LVL 24

Expert Comment

by:Mohammed Hamada
ID: 33563447
I believe there's a plugin for firefox called NO Spam, Which you can download and install. That will give u the ability to control any pop ups on any website.
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Accepted Solution

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Bill_Scott earned 0 total points
ID: 33563465
Thank you all. It wasn't malware or spywear. I have a contract with Comodo and a tech logged onto my computer, changed some settings in my system, and the problem went away. I really couldn't follow the steps he took as I was busy at the time. Thanks for your suggestions.
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