Solved

Windows 7 Popup problem

Posted on 2010-08-29
6
390 Views
Last Modified: 2012-05-10
Hi guys - I just installed Windows 7 Home Premium. I am using Mozilla and IE, but I normally rely on Mozilla. Pop-up blocking does not seem to work, even though I have set both applications to block pop-ups. I did not have this problem before using XP Pro, but now they are becoming a real pain.
0
Comment
Question by:Bill_Scott
6 Comments
 

Expert Comment

by:jwpaco
ID: 33553911
It sounds like you have a malware/spyware/adware infection. Download a scanning tool like malwarebytes and scan the computer. If you do not have an AV product installed with the latest definitions, I would recommmend installing that as well.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 33554429

Bill_Scott--In IE have you set IE Tools|Popup Blocker to ON?
You could also consider using a HOSTS file.
http://www.mvps.org/winhelp2002/hosts.htm
0
 
LVL 3

Expert Comment

by:Johndo58
ID: 33557998
Must admit it does sound like Malware, the usual culprits could help you here.

http://www.malwarebytes.org/mbam.php

http://www.superantispyware.com/download.html

http://www.safer-networking.org/index2.html
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 
LVL 29

Expert Comment

by:Sudeep Sharma
ID: 33562064
You could also try HitManPro

32bit
http://dl.surfright.nl/HitmanPro35.exe

64bit
http://dl.surfright.nl/HitmanPro35_x64.exe

If this does not resolve your issue then try Combofix:

Download Combofix
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Tutorial on how to use combofix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post logs here for further analysis.

I hope that would help

Sudeep
0
 
LVL 23

Expert Comment

by:Mohammed Hamada
ID: 33563447
I believe there's a plugin for firefox called NO Spam, Which you can download and install. That will give u the ability to control any pop ups on any website.
0
 

Accepted Solution

by:
Bill_Scott earned 0 total points
ID: 33563465
Thank you all. It wasn't malware or spywear. I have a contract with Comodo and a tech logged onto my computer, changed some settings in my system, and the problem went away. I really couldn't follow the steps he took as I was busy at the time. Thanks for your suggestions.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question