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Windows 7 Popup problem

Posted on 2010-08-29
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Last Modified: 2012-05-10
Hi guys - I just installed Windows 7 Home Premium. I am using Mozilla and IE, but I normally rely on Mozilla. Pop-up blocking does not seem to work, even though I have set both applications to block pop-ups. I did not have this problem before using XP Pro, but now they are becoming a real pain.
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Question by:Bill_Scott
6 Comments
 

Expert Comment

by:jwpaco
ID: 33553911
It sounds like you have a malware/spyware/adware infection. Download a scanning tool like malwarebytes and scan the computer. If you do not have an AV product installed with the latest definitions, I would recommmend installing that as well.
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LVL 50

Expert Comment

by:jcimarron
ID: 33554429

Bill_Scott--In IE have you set IE Tools|Popup Blocker to ON?
You could also consider using a HOSTS file.
http://www.mvps.org/winhelp2002/hosts.htm
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LVL 3

Expert Comment

by:Johndo58
ID: 33557998
Must admit it does sound like Malware, the usual culprits could help you here.

http://www.malwarebytes.org/mbam.php

http://www.superantispyware.com/download.html

http://www.safer-networking.org/index2.html
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 29

Expert Comment

by:Sudeep Sharma
ID: 33562064
You could also try HitManPro

32bit
http://dl.surfright.nl/HitmanPro35.exe

64bit
http://dl.surfright.nl/HitmanPro35_x64.exe

If this does not resolve your issue then try Combofix:

Download Combofix
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Tutorial on how to use combofix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post logs here for further analysis.

I hope that would help

Sudeep
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Expert Comment

by:Mohammed Hamada
ID: 33563447
I believe there's a plugin for firefox called NO Spam, Which you can download and install. That will give u the ability to control any pop ups on any website.
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Bill_Scott earned 0 total points
ID: 33563465
Thank you all. It wasn't malware or spywear. I have a contract with Comodo and a tech logged onto my computer, changed some settings in my system, and the problem went away. I really couldn't follow the steps he took as I was busy at the time. Thanks for your suggestions.
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