Solved

Can't connect to internet via wireless or ethernet cable (service not running)

Posted on 2010-08-29
6
421 Views
Last Modified: 2013-11-09
I moved and now my pc can't connect to the internet. I can't connect via Ethernet or wireless? I get  a connection Status Unknown.

The dependency service or group failed to start


When I try to diagnose the issue I get a "the windows wireless service is not running on this computer" and when I try to start the service I get a windows can't resolve the problem message. I tried using LAst known good configuration but that did not work. Any ideas? The hardware shows as working and all my other PCs and PS3 can all connect to the wireless router so I know the router is ok.
0
Comment
Question by:894359
6 Comments
 
LVL 2

Expert Comment

by:greenasp
Comment Utility
Let's first try to start the wireless service i.e. WLAN AutoConfig service manually. To do this, login to the computer as an administrator.
1. Click Start, type services.msc and hit enter.
2. Locate WLAN AutoConfig service, double click on it to open its properties window.
3. Under General tab, change the Startup type to Automatic and click Start button.
4. Click Apply and then ok.
 
Try to connect to the wireless connection and check the result.
 
If the service still fails to start, then run system file checker tool to scan the computer for corrupt system files and fix them automatically. To run sfc scan, try the steps mentioned in this link: http://support.microsoft.com/kb/929833
0
 
LVL 16

Expert Comment

by:joinaunion
Comment Utility
What type of card and is there a green light or amber(orange)when computer is on?
Go into device maager is it there?Card may have come loose in the move.
0
 

Author Comment

by:894359
Comment Utility
Blinking amber light. Hardware shows as functioning properly.
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 

Author Comment

by:894359
Comment Utility
Servicxe was running but could not run system file checker even though I was in Administrator account? Need to figure out why?
0
 
LVL 5

Accepted Solution

by:
adaroc earned 500 total points
Comment Utility
hi

for the wireless service,

Make Sure that the CNG key Isolation, Remote Prodedure Call (RPC), DCOM  Server Process Launcher, Extensible Authentication protocol, Wired  AutoConfig, WLAN AutoConfig, Native WIFI filter, NDIS Usermode I/O  Protocol... are all enabled services on your computer.
 
 To enable these: Open Command Prompt
                       Type: msconfig
                                    This will bring up the System Configutation
                       Go to the Services Tab
                                    Put a check by all these services, then press "ok"
          It will ask you to restart your computer, do so.
 
 Then when you log back in open control panel and open ADMINISTRATIVE TOOLS.
          Open Services
               Make sure all of the above services are automatic
                    do this by double clicking the service, and change startup type to Automatic.
           Then (suggested) restart your computer again.

post back results
0
 

Author Closing Comment

by:894359
Comment Utility
completed
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Wifi Access 4 37
Old Cisco access point to act as Repeater 5 35
internet passcode 14 52
Resource cost of NAT vs routing 3 19
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
Don’t let your business fall victim to the coming apocalypse – use our Survival Guide for the Fax Apocalypse to identify the risks and signs of zombie fax activities at your business.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now