?
Solved

SMTP Protocol error occurred

Posted on 2010-08-29
4
Medium Priority
?
437 Views
Last Modified: 2012-05-10
When I configure the connector and then try to send email I get an SMTP Protocol error occurred message and all emails sit in the mail queue with a staus of retry. What can I do to resolve this?
0
Comment
Question by:Raymond_Worley
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 34

Expert Comment

by:Shreedhar Ette
ID: 33556019
Hi,

Refer this article:
http://www.msexchange.org/tutorials/Configuring-SMTP-Connector.html

Hope this helps,
Shree
0
 

Author Comment

by:Raymond_Worley
ID: 33556836
this is almost the same answer as the article that I used to configure the smart host. I have already done what the solution suggested but then no mail will flow at all. I need to configure all email to go out through a smart host. At the moment when I do as your articles suggest I get the error message " an SMTP protocol error occurred". Therefore, there must be something else that I need to do?
0
 
LVL 9

Expert Comment

by:Gianpiero Rossi
ID: 33556837
can u tell us how ur send connector is configured? are you using an external relay smart host? or what else?
0
 

Accepted Solution

by:
Raymond_Worley earned 0 total points
ID: 33557132
I have managed to configure this now. Thanks very much for your help. The solution was that I had to add the outbound server IP address to the McAfee SAAS control panel. Thanks for your help anyway. It did point me in the right direction to arrive at a solution.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
This video discusses moving either the default database or any database to a new volume.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses
Course of the Month15 days, 4 hours left to enroll

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question