• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 752
  • Last Modified:

Does anyone know how to fix ths bug?

Problem Event Name:      APPCRASH
  Application Name:      iexplore.exe
  Application Version:      8.0.7600.16385
  Application Timestamp:      4a5bc69e
  Fault Module Name:      StackHash_4e22
  Fault Module Version:      6.1.7600.16559
  Fault Module Timestamp:      4ba9b21e
  Exception Code:      c0000374
  Exception Offset:      000c2913
  OS Version:      6.1.7600.2.0.0.256.1
  Locale ID:      1033
  Additional Information 1:      4e22
  Additional Information 2:      4e2203e1710d1f0793247714ba695600
  Additional Information 3:      e288
  Additional Information 4:      e28827748ab51f771a12789501aee526
0
Strokebylightning
Asked:
Strokebylightning
  • 8
  • 6
  • 2
  • +1
1 Solution
 
FDiskWizardCommented:
Is this consistent? Just for some particular site?
If just happening anywehre, at random... I would suggest downloading MalwareBytes and scan/repair your PC.
In the past there were ways to run a repair on IE from a command line. But it is version specific. What version do you have?
0
 
StrokebylightningAuthor Commented:
So far it's only for the Sirius Sattelite radio Internet player, I'm using IE8 for Windows 7
0
 
btdownloads7Commented:
Uninstall the Flash Player, Java, and any toolbars in IE (google, yahoo, etc), then see if the crash is fixed. If it is, reinstall them one at a time to see which one was causing the problem.
0
Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

 
StrokebylightningAuthor Commented:
Sorry guys it didn't work still doing the same bug...
0
 
FDiskWizardCommented:
if it is just that app, then it may be a bug in their code...
Does it tie into Media Player? maybe try upgrading media player?
0
 
StrokebylightningAuthor Commented:
It ties with media player, I don't think it is a bug in their code, because I can make it work in my office computer, I'll try to upgrade the media player, if not I'll unninstall the media player and then re-intall it
0
 
StrokebylightningAuthor Commented:
Cannot upgrade my Media Player, it says that I already have the latest version, and when I try to uninstall it, the media player does not appear in my control panel.
0
 
btdownloads7Commented:
Do you still get the IE bug after you uninstall WMP?
0
 
StrokebylightningAuthor Commented:
I'm having some trouble uninstalling it (WMP)
0
 
btdownloads7Commented:
Are you remoing it from the normal add/remove, or from the windows components section?
0
 
StrokebylightningAuthor Commented:
I'm trying to remove it from add/remove but the add/remove does not identifie it so I'm trying on the components
0
 
StrokebylightningAuthor Commented:
I found that the problem is within WINDOW MEDIA PLAYER EXTENSION, can I download it only this part?
0
 
btdownloads7Commented:
I'm sorry, but I don't know what that is. IE doesn't have extensions, it has add-ons. So how did you get to the conclusion that it's the WMP Extension?
0
 
btdownloads7Commented:
Also, if WMP doesn't show up in the normal Add/Remove list, it will show up under System Components, and you should remove it from there.
0
 
StrokebylightningAuthor Commented:
I'm trying to uninstall but it says that I need permission from trusted installer!!
0
 
btdownloads7Commented:
Are you logged in as a user with admin rights? If yes, and still having problems, install the latest Windows Installer and try again.
http://www.microsoft.com/downloads/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&displaylang=en
0
 
James MurrellProduct SpecialistCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 8
  • 6
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now