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IPCONFIG and ARP keep running in my task list!

Posted on 2010-08-30
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Last Modified: 2012-05-10
When I log onto facebook and play bejeweled it seems that ARP, NBTSTAT and IPCONFIG start running.  How can I stop this?
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Question by:brothertruffle880
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by:Carol Chisholm
ID: 33560365
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Sudeep Sharma earned 2000 total points
ID: 33560451
Check the authenticity of the files if they are been run from Windows folder or some other folder. Download Process Explorer from Microsoft website:

http://download.sysinternals.com/Files/ProcessExplorer.zip

Check the program you have mentioned.
IPConfig should be from C:\WINDOWS\system32\
ARP should be from C:\WINDOWS\system32\
NBTSTAT should be from C:\WINDOWS\system32\

Otherwise your system has been compromised and to clean it do the following:

Run malwarebytes in Safe Mode with Networking and update it before running a full system scan:
http://www.malwarebytes.org/mbam-download.php

Then try HitManpro to make sure anything which might be left behind is clean:
32bit
http://dl.surfright.nl/HitmanPro35.exe

64bit
http://dl.surfright.nl/HitmanPro35_x64.exe

If issue is not resolved by these tools try TDSSKiller:
http://support.kaspersky.com/downloads/utils/tdsskiller.zip
http://support.kaspersky.com/downloads/utils/tdsskiller.exe

Tutorial on TDSSKiller:
http://support.kaspersky.com/viruses/solutions?qid=208280684

If this does not resolve your issue then try Combofix:

Download Combofix
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Tutorial on how to use combofix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post logs here for further analysis.

Sudeep
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Expert Comment

by:karephre
ID: 33562734
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Author Comment

by:brothertruffle880
ID: 33709383
There is no spyware on my PC.  Ran malwarebytes, and spybot.  Nothing.
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