Cisco router/switch/ASA troubleshooting

Posted on 2010-08-30
Last Modified: 2012-05-10
Sorry for the question, but is there an alternative help when it comes to Cisco troubleshooting?  I mean this more as an alternative to EE?  More like a second opinion on troubleshooting?
Question by:OCwaste2
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LVL 20

Expert Comment

ID: 33561357
I normally go to if EE doesnt assist with cisco specific troubleshooting - its a community forums, but expect some decent help.

Expert Comment

ID: 33561368
Besides having a support contract iwth Cisco, there is the actualy Cisco website can sometimes be helpful. Although if you just bought any of the products you have a year's worth of support direct from Cisco.
LVL 20

Expert Comment

ID: 33564590
Did you want any other assistance or was the supportforums above sufficient ?

Accepted Solution

nblancpain earned 500 total points
ID: 33566557
The TAC (Cisco helpline) is probably the best hotline above all manufacturers. If you're under contract : open a ticket.
If not, try with your integrator.
Then... dig here or on the website.
Good luck
LVL 25

Expert Comment

ID: 33581737
beside the nsp list  (cisco-nsp mailing list would help you a lot with cisco devices and troubleshooting

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