Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


Cisco router/switch/ASA troubleshooting

Posted on 2010-08-30
Medium Priority
Last Modified: 2012-05-10
Sorry for the question, but is there an alternative help when it comes to Cisco troubleshooting?  I mean this more as an alternative to EE?  More like a second opinion on troubleshooting?
Question by:OCwaste2
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 20

Expert Comment

ID: 33561357
I normally go to https://supportforums.cisco.com/index.jspa if EE doesnt assist with cisco specific troubleshooting - its a community forums, but expect some decent help.

Expert Comment

ID: 33561368
Besides having a support contract iwth Cisco, there is the actualy Cisco website can sometimes be helpful. Although if you just bought any of the products you have a year's worth of support direct from Cisco.
LVL 20

Expert Comment

ID: 33564590
Did you want any other assistance or was the supportforums above sufficient ?

Accepted Solution

nblancpain earned 2000 total points
ID: 33566557
The TAC (Cisco helpline) is probably the best hotline above all manufacturers. If you're under contract : open a ticket.
If not, try with your integrator.
Then... dig here or on the cisco.com website.
Good luck
LVL 25

Expert Comment

ID: 33581737
beside cisco.com the nsp list  (cisco-nsp mailing list  cisco-nsp@puck.nether.net) would help you a lot with cisco devices and troubleshooting

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Building a successful professional career is a long and difficult journey, especially in case if your decisions are not chosen carefully. For example, if you think that you can get to the desired position without experience and apply for it, your ch…
WARNING:   If you follow the instructions here, you will wipe out your VTP and VLAN configurations.  Make sure you have backed up your switch!!! I recently had some issues with a few low-end Cisco routers (RV325) and I opened a case with Cisco TA…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question