Solved

Cisco router/switch/ASA troubleshooting

Posted on 2010-08-30
5
486 Views
Last Modified: 2012-05-10
Sorry for the question, but is there an alternative help when it comes to Cisco troubleshooting?  I mean this more as an alternative to EE?  More like a second opinion on troubleshooting?
0
Comment
Question by:OCwaste2
5 Comments
 
LVL 20

Expert Comment

by:woolnoir
ID: 33561357
I normally go to https://supportforums.cisco.com/index.jspa if EE doesnt assist with cisco specific troubleshooting - its a community forums, but expect some decent help.
0
 
LVL 8

Expert Comment

by:ZombieAutopsy
ID: 33561368
Besides having a support contract iwth Cisco, there is the actualy Cisco website can sometimes be helpful. Although if you just bought any of the products you have a year's worth of support direct from Cisco.
0
 
LVL 20

Expert Comment

by:woolnoir
ID: 33564590
Did you want any other assistance or was the supportforums above sufficient ?
0
 
LVL 2

Accepted Solution

by:
nblancpain earned 500 total points
ID: 33566557
The TAC (Cisco helpline) is probably the best hotline above all manufacturers. If you're under contract : open a ticket.
If not, try with your integrator.
Then... dig here or on the cisco.com website.
Good luck
0
 
LVL 25

Expert Comment

by:madunix
ID: 33581737
beside cisco.com the nsp list  (cisco-nsp mailing list  cisco-nsp@puck.nether.net) would help you a lot with cisco devices and troubleshooting
https://puck.nether.net/mailman/listinfo/cisco-nsp
https://puck.nether.net/pipermail/cisco-nsp/
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

Creating an OSPF network that automatically (dynamically) reroutes network traffic over other connections to prevent network downtime.
Use of TCL script on Cisco devices:  - create file and merge it with running configuration to apply configuration changes
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now