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Error "Unable to load client print control" when trying to print in the ASP.NET ReportViewer control

I'm using the ASP.NET ReportViewer control from Microsoft to show reports from the SQL Server Reporting server into a web application on an intranet.

when printed the reports from client machines who have admin priveledges to their own box receive "Unable to load client print control"  

(Note: Working well for some clients who is in same network )


Software-Prompt-1-.jpg
Message-From-Webpage-2-.jpg
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drivingforce
Asked:
drivingforce
1 Solution
 
Andre ThibodeauITCommented:
Hello Mr Force.

The user gets a dialog stating “Unable to load client print control” when clicking the print button on a Reporting Services 2005 report.

There much written about this and what Microsoft update broke this so I won’t repeat it here. (Google – reporting services “Unable to load client print control”)

The bottom line is that there’s an update that added a “kill-bit” associated to the ActiveX printing control used by Reporting Services. There’s an update to Reporting Services that supposedly fixes this http://www.microsoft.com/downloads/details.aspx?FamilyID=82833f27-081d-4b72-83ef-2836360a904d&DisplayLang=en

OR you can uninstall these 2 updates KB956803 & KB956391

OR you can just delete the registry entry causing the problem

Copy the text below into a file with a REG file extension and double-click it...  Best to backup this registry key before deleting it.

Windows Registry Editor Version 5.00
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{FA91DF8D-53AB-455D-AB20-F2F023E498D3}]

Andre



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drivingforceAuthor Commented:
Thanks for all your HELP

My rpoblem is solved by the following solution;

rsclientprint.cab filem is found on the Report Server bin folder

Extract the contents of the RSClientPrint.cab file which consists of the following files.

gdiplus.dll
RSClientPrint.dll
RSClientPrint.inf
RSClientPrint_1028.rll
RSClientPrint_1031.rll
RSClientPrint_1033.rll
RSClientPrint_1036.rll
RSClientPrint_1040.rll
RSClientPrint_1041.rll
RSClientPrint_1042.rll
RSClientPrint_1043.rll
RSClientPrint_1046.rll
RSClientPrint_1053.rll
RSClientPrint_2052.rll
RSClientPrint_3082.rll



copy the files listed below under the folder C:\WINDOWS\system32 for client computers.

RSClientPrint.dll
RSClientPrint_1028.rll
RSClientPrint_1031.rll
RSClientPrint_1033.rll
RSClientPrint_1036.rll
RSClientPrint_1040.rll
RSClientPrint_1041.rll
RSClientPrint_1042.rll
RSClientPrint_1043.rll
RSClientPrint_1046.rll
RSClientPrint_1053.rll
RSClientPrint_2052.rll
RSClientPrint_3082.rll


Register the RSClientPrint.dll dll file by running the regsvr32.exe command on the command prompt shown as below.

c:\regsvr32.exe /s c:\winnt\system32 \rsclientprint.dll

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mlmccCommented:
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
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