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Error "Unable to load client print control" when trying to print in the ASP.NET ReportViewer control

Posted on 2010-08-30
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Last Modified: 2012-05-10
I'm using the ASP.NET ReportViewer control from Microsoft to show reports from the SQL Server Reporting server into a web application on an intranet.

when printed the reports from client machines who have admin priveledges to their own box receive "Unable to load client print control"  

(Note: Working well for some clients who is in same network )


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Question by:drivingforce
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5 Comments
 
LVL 3

Expert Comment

by:Andre Thibodeau
ID: 33563489
Hello Mr Force.

The user gets a dialog stating “Unable to load client print control” when clicking the print button on a Reporting Services 2005 report.

There much written about this and what Microsoft update broke this so I won’t repeat it here. (Google – reporting services “Unable to load client print control”)

The bottom line is that there’s an update that added a “kill-bit” associated to the ActiveX printing control used by Reporting Services. There’s an update to Reporting Services that supposedly fixes this http://www.microsoft.com/downloads/details.aspx?FamilyID=82833f27-081d-4b72-83ef-2836360a904d&DisplayLang=en

OR you can uninstall these 2 updates KB956803 & KB956391

OR you can just delete the registry entry causing the problem

Copy the text below into a file with a REG file extension and double-click it...  Best to backup this registry key before deleting it.

Windows Registry Editor Version 5.00
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{FA91DF8D-53AB-455D-AB20-F2F023E498D3}]

Andre



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LVL 15

Expert Comment

by:dave4dl
ID: 33563642
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Accepted Solution

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drivingforce earned 0 total points
ID: 33567755
Thanks for all your HELP

My rpoblem is solved by the following solution;

rsclientprint.cab filem is found on the Report Server bin folder

Extract the contents of the RSClientPrint.cab file which consists of the following files.

gdiplus.dll
RSClientPrint.dll
RSClientPrint.inf
RSClientPrint_1028.rll
RSClientPrint_1031.rll
RSClientPrint_1033.rll
RSClientPrint_1036.rll
RSClientPrint_1040.rll
RSClientPrint_1041.rll
RSClientPrint_1042.rll
RSClientPrint_1043.rll
RSClientPrint_1046.rll
RSClientPrint_1053.rll
RSClientPrint_2052.rll
RSClientPrint_3082.rll



copy the files listed below under the folder C:\WINDOWS\system32 for client computers.

RSClientPrint.dll
RSClientPrint_1028.rll
RSClientPrint_1031.rll
RSClientPrint_1033.rll
RSClientPrint_1036.rll
RSClientPrint_1040.rll
RSClientPrint_1041.rll
RSClientPrint_1042.rll
RSClientPrint_1043.rll
RSClientPrint_1046.rll
RSClientPrint_1053.rll
RSClientPrint_2052.rll
RSClientPrint_3082.rll


Register the RSClientPrint.dll dll file by running the regsvr32.exe command on the command prompt shown as below.

c:\regsvr32.exe /s c:\winnt\system32 \rsclientprint.dll

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Expert Comment

by:mlmcc
ID: 34533083
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
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