MSN E-mail account sending spam e-mail

My wife's MSN email account is sending out spam to people she has sent mail to in the past and possible others she doesn't know.  She has Norton’s Antivirus but it doesn’t find anything.  What is the best way to get rid of this worm.  Note: she can’t edit her address book.  This may be related or a separate problem.  Below is the text from the spam e-mail that I received from her.
25Mail Title! v I hope you''ll succeed in everything.2
WifesName [Wifes@msn.com]
Followup
To: friendsName@gmail.com
	
how are you ?A
Just received  my iphone 3gs 32gb from this website www.nowbuy-it.comF.  much cheaper than others and genuine . if you would like to get one,you can check it out, 
all the best for 2010
Regards,

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schmir1Asked:
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Dave BaldwinFixer of ProblemsCommented:
Go online thru Hotmail or MSN and login to the account and change the password.  Norton doesn't protect the MSN account because it's online and not on her computer.
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