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MSN E-mail account sending spam e-mail

Posted on 2010-08-30
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Last Modified: 2013-11-22
My wife's MSN email account is sending out spam to people she has sent mail to in the past and possible others she doesn't know.  She has Norton’s Antivirus but it doesn’t find anything.  What is the best way to get rid of this worm.  Note: she can’t edit her address book.  This may be related or a separate problem.  Below is the text from the spam e-mail that I received from her.
25Mail Title! v I hope you''ll succeed in everything.2

WifesName [Wifes@msn.com]

Followup

To: friendsName@gmail.com

	

how are you ?A

Just received  my iphone 3gs 32gb from this website www.nowbuy-it.comF.  much cheaper than others and genuine . if you would like to get one,you can check it out, 

all the best for 2010

Regards,

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Question by:schmir1
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LVL 82

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Dave Baldwin earned 500 total points
ID: 33562790
Go online thru Hotmail or MSN and login to the account and change the password.  Norton doesn't protect the MSN account because it's online and not on her computer.
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