Solved

MSN E-mail account sending spam e-mail

Posted on 2010-08-30
1
1,171 Views
Last Modified: 2013-11-22
My wife's MSN email account is sending out spam to people she has sent mail to in the past and possible others she doesn't know.  She has Norton’s Antivirus but it doesn’t find anything.  What is the best way to get rid of this worm.  Note: she can’t edit her address book.  This may be related or a separate problem.  Below is the text from the spam e-mail that I received from her.
25Mail Title! v I hope you''ll succeed in everything.2
WifesName [Wifes@msn.com]
Followup
To: friendsName@gmail.com
	
how are you ?A
Just received  my iphone 3gs 32gb from this website www.nowbuy-it.comF.  much cheaper than others and genuine . if you would like to get one,you can check it out, 
all the best for 2010
Regards,

Open in new window

0
Comment
Question by:schmir1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 83

Accepted Solution

by:
Dave Baldwin earned 500 total points
ID: 33562790
Go online thru Hotmail or MSN and login to the account and change the password.  Norton doesn't protect the MSN account because it's online and not on her computer.
0

Featured Post

Increase Agility with Enabled Toolchains

Connect your existing build, deployment, management, monitoring, and collaboration platforms. From Puppet to Chef, HipChat to Slack, ServiceNow to JIRA, Splunk to New Relic and beyond, hand off data between systems to engage the right people.

Connect with xMatters.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So you got the Conficker. You could go to each machine and run the eye chart test (http://www.confickerworkinggroup.org/infection_test/cfeyechart.html), but in a bigger environment, or if you prefer to work smarter and not harder, you need some …
PREFACE The purpose of this guide is to provide information to successfully install the MS SQL client tools for the Symantec Endpoint Protection Manager (SEPM) to function properly when installed on Windows 2008. AUDIENCE Information Technology…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question