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RTC Reports Outside the Domain

Posted on 2010-08-31
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Last Modified: 2012-08-13
Hi,
I am currently trying to configure a local RTC client for someone outside of the client's domain. At the moment I have RTC working perfectly fine using stored network credentials to pass the domain login to the NAV server however the only problem is when reports are attempted from the RTC client as it uses the classic client to generate the report and SQL will not pass stored network credentials so it fails to login to the SQL server.

One option we looked into was converting the classic reports to RTC reports however with 15 reports to convert this is going to be very time consuming if we have to go this route however it does work once converted.

I was wondering if there was any way to tell the RTC client what SQL credentials it should use when trying to run a report from the classic client or another workaround.

I read a roaming client was going to be available in the next release so the user can continue to use RemoteApp for now if needs be however ideally we would like to get them running the local client.

Thanks in advance for any help you can offer and if you need any more information please let me know.

Best Regards.
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Question by:talkster5
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5 Comments
 
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Expert Comment

by:moonlight
ID: 33605813
I'm amazed you got it working that far. Don't you need to set delegation and spn to make rtc work? does that work outside the domain?
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Author Comment

by:talkster5
ID: 33742288
Hi,
Sorry about the delay in getting back to you. When we set it up we didn't change anything in the NAV configuration all we did was create a rule in the firewall to allow the remote IP and then configure the stored network credentials. At the moment I don't think there is any way to get this working so we may just have to manage with RemoteApp until the roaming client comes out.
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Expert Comment

by:moonlight
ID: 33742537
maybe you could try one thing. check what user it uses to login to the sql. probabaly anonymous login. then give anonymous login read rights to the database/tables the report generator needs (on sql server).

not so good though if its very business sensitive data, since you let the world to see them....
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Accepted Solution

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talkster5 earned 0 total points
ID: 34871881
Eventually we ended up just upgrading to R2 when it was released and got a developer to do some changes which I am not sure what they were otherwise I would post them and everything runs correctly now.
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Author Closing Comment

by:talkster5
ID: 34904742
Upgrade and developer changes resolved the issue.
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