I'm looking to integrate a CRM and ecommerce solution into an epos solution and trying to assess the best way of doing this - and could benefit from some expert advice.
Option 1 - integrate into a third party epos
This is the first option where I integrate my .net CRM and ecommerce solution into a third party epos. My CRM and ecommerce is built on a MS SQL database. If I take this option, can you recommend any epos suppliers who could facilitate this, along with the features that they offer. I am UK based and would prefer a UK supplier.
Option 2 - create my own epos
This is a second option. Where I create my own epos and integrate into a third party payment solution and epos hardware. If I take this option - can you advise what features typically included within an epos. Can you also let me know of any third party payment solutions and how I would integrate into them along with epos hardware. I would benefit from advice from people who have actually done this.
The reason I ask about the second option is that I don't seem to be getting anywhere with epos vendors and wonder why.