Solved

blackberry can not send emails

Posted on 2010-08-31
6
700 Views
Last Modified: 2012-05-10
Have an SBS 2003 server running BES Express 5.something

Was all working ok, but now I have 1 user who can recieve emails but can not send emails from his blackberry. Have chnaged his handset, tried another working SIM, deleted his BES account and recreated it. Have even added BESadmin as "send on behalf of" to his AD account

Any ideas?
Thanks
Jim
0
Comment
Question by:jimxox
6 Comments
 
LVL 24

Expert Comment

by:MojoTech
Comment Utility
Is the user a member of any admin groups?
0
 

Author Comment

by:jimxox
Comment Utility
User is a not an administrator, just box standard user
0
 
LVL 5

Expert Comment

by:delmc
Comment Utility
See my post which previously deals with sendas permission, link is approx half way down.
0
Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

 
LVL 5

Accepted Solution

by:
delmc earned 500 total points
Comment Utility
0
 
LVL 11

Expert Comment

by:Mighty_Silly
Comment Utility
Greetings,

If rep-applying permission not do the trick....

In your original note you stated that you deleted his BES account and recreated it...  afterward, did you re-enterprise activate the replaced device?  You'd need to re-activate when you replace device or have deleted/recreated BES account.

Good luck!
-silly-
0
 

Author Comment

by:jimxox
Comment Utility
Mojo - User was actually a member of the Account Operators group!

delmc - you are correct. Additional info can also be found on the Blackberry site:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04707

Thanks for all your help
Jim
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
This video discusses moving either the default database or any database to a new volume.

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now