Solved

Windows 2003 Server hangs booting the controller kernel

Posted on 2010-08-31
6
3,474 Views
Last Modified: 2012-05-10
Hello,
I have a server running Windows Server 2003 Enterprise Edition with service pack 2. It was built for us by a small company about 4 years ago. The server intermittently hangs on booting up when it's attempting to boot the controller kernel for the RAID. The message on bootup is
Adaptec SAS RAID BIOS V5.0-1 Build 7935. It also says "Booting the controller Kernel...." If it is successful then the controller starts and the boot process proceeds to a successful completion. If it hangs it eventually times out and I have to shut the machine off and restart it. It may boot successfully the first time or it may hang many times in a row before it catches and boots. It has never failed to boot after enough trys but obviously this is not acceptable and also means I can't let it install updates at night since it may not successfully reboot itself. I'd really like to get this nuisance issue fixed. Any ideas?
0
Comment
Question by:dzlotky
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 16

Assisted Solution

by:Michael Ortega
Michael Ortega earned 200 total points
ID: 33567620
have you update the firmware on the RAID controlle as well as the hard drives attached?

MO
0
 

Author Comment

by:dzlotky
ID: 33567731
This is an image of the screen as it is attempting to boot the controller kernel. This is where it often (but not always) hangs.
IMG-2131-1-.JPG
0
 

Author Comment

by:dzlotky
ID: 33567744
No, in simple terms, how do I get the new stuff and update it?
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 16

Expert Comment

by:Michael Ortega
ID: 33567972
Do you know what the model is of the controller? What kind of HD's do you have?

MO
0
 
LVL 63

Accepted Solution

by:
SysExpert earned 300 total points
ID: 33568313
It  could also mean some hardware is failing, either the controller or the drives.

before any updates, I would make sure that you have full backups of everything.

Adaptec  site should have the all firmware updates, and you can probably use CTRL-A to get into the controller to see the model # etc, as well as info on the drives. Do not make any changes !!

 I hope this helps !
0
 

Author Closing Comment

by:dzlotky
ID: 33599588
I am closing this question because I have not had time to work further on the problem. The advice given is a good place to start. I just have to spend the time to work further with the issue and my environment has not allowed it right now.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is a fairly complicated script that will install the required prerequisites to install SCCM 2012 R2 on a server.  It was designed under the functional model in order to compartmentalize each step required, reducing the overall complexity.  The …
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question